![\"\"](\"https:\/\/xumishop.vn\/hcct\/wp-content\/uploads\/2021\/07\/hcct-9knccnvbhcn202120a1.jpg\")
<\/p>\n\u00a0Mu\u1ed1n tr\u1edf th\u00e0nh m\u1ed9t nh\u00e2n vi\u00ean kinh doanh chuy\u00ean nghi\u1ec7p c\u1ea7n n\u1eafm ch\u1eafc 9 k\u1ef9 n\u0103ng \u0111\u1ec3 x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng t\u1ed1t nh\u1ea5t.<\/i><\/p>\n
1. K\u1ef9 n\u0103ng giao ti\u1ebfp<\/b><\/p>\n
K\u1ef9 n\u0103ng b\u00e1n h\u00e0ng c\u01a1 b\u1ea3n m\u00e0 m\u1ecdi nh\u00e2n vi\u00ean b\u00e1n l\u1ebb c\u1ea7n ph\u1ea3i c\u00f3 \u0111\u00f3 l\u00e0 k\u1ef9 n\u0103ng giao ti\u1ebfp, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ea7n ph\u1ea3i ch\u00e0o h\u1ecfi kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng, tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi, gi\u1ea3i th\u00edch cho kh\u00e1ch h\u00e0ng th\u1eafc m\u1eafc v\u1ec1 s\u1ea3n ph\u1ea9m, nh\u1eefng v\u1ea5n \u0111\u1ec1 kh\u00e1ch h\u00e0ng quan t\u00e2m, k\u1ec3 c\u1ea3 nh\u1eefng v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh.<\/p>\n
\u0110\u1ec3 c\u00f3 th\u1ec3 trau d\u1ed3i k\u1ef9 n\u0103ng n\u00e0y, \u0111\u00f2i h\u1ecfi nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ea7n ph\u1ea3i t\u1eadn d\u1ee5ng c\u00e1c t\u00ecnh hu\u1ed1ng ti\u00eau c\u1ef1c l\u1eabn t\u00edch c\u1ef1c x\u1ea3y ra t\u1ea1i c\u1eeda h\u00e0ng, \u0111\u1ec3 h\u1ecdc h\u1ecfi, r\u00fat kinh nghi\u1ec7m t\u1eeb nh\u1eefng sai l\u1ea7m \u0111\u1ec3 c\u00f3 th\u1ec3 n\u00e2ng cao kh\u1ea3 n\u0103ng giao ti\u1ebfp v\u00e0 x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng.<\/p>\n
2. K\u1ef9 n\u0103ng nh\u1eadn di\u1ec7n kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng<\/b><\/p>\n
T\u00f9y v\u00e0o \u0111\u1eb7c th\u00f9 m\u1ed7i ng\u00e0nh ngh\u1ec1, b\u1ea1n h\u00e3y li\u1ec7t k\u00ea cho m\u00ecnh nh\u1eefng \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n gia t\u0103ng c\u01a1 h\u1ed9i kinh doanh v\u00e0 gi\u1ea3m b\u1edbt c\u00f4ng s\u1ee9c b\u1ecf ra.<\/p>\n
3. K\u1ef9 n\u0103ng l\u1eafng nghe<\/b><\/p>\n
T\u01b0\u1edfng ch\u1eebng \u0111\u01a1n gi\u1ea3n nh\u01b0ng l\u1eafng nghe l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng gi\u00fap k\u1ebft n\u1ed1i gi\u1eefa nh\u00e2n vi\u00ean kinh doanh v\u00e0 kh\u00e1ch h\u00e0ng. Kh\u00e1ch h\u00e0ng lu\u00f4n mu\u1ed1n bi\u1ebft, li\u1ec7u nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c nhu c\u1ea7u v\u00e0 v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd hay kh\u00f4ng?<\/p>\n
Sau khi t\u00ecm hi\u1ec3u \u0111\u01b0\u1ee3c nhu c\u1ea7u, s\u1edf th\u00edch, v\u01b0\u1edbng m\u1eafc c\u1ee7a kh\u00e1ch h\u00e0ng, b\u1ea1n s\u1ebd d\u1ec5 d\u00e0ng \u0111\u01b0a ra gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p m\u00e0 s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 \u0111em l\u1ea1i. C\u00f3 nh\u01b0 v\u1eady, kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n s\u1ebd h\u00e0i l\u00f2ng v\u1ec1 d\u1ecbch v\u1ee5 m\u00e0 b\u1ea1n \u0111em l\u1ea1i.<\/p>\n
4. K\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi<\/b><\/p>\n
Kh\u00e1ch h\u00e0ng \u0111\u00f4i khi c\u0169ng ch\u01b0a hi\u1ec3u h\u1ebft \u0111\u01b0\u1ee3c nhu c\u1ea7u th\u1ef1c t\u1ebf c\u1ee7a m\u00ecnh v\u1ec1 s\u1ea3n ph\u1ea9m. \u0110\u00e2y c\u0169ng ch\u00ednh l\u00e0 l\u00fac nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ea7n \u0111\u1eb7t ra nh\u1eefng c\u00e2u h\u1ecfi c\u1ee5 th\u1ec3 gi\u00fap kh\u00e1ch h\u00e0ng chia s\u1ebb mong mu\u1ed1n c\u1ee7a h\u1ecd. H\u00e3y d\u1eabn d\u1eaft h\u1ecd \u0111\u1ebfn v\u1edbi nh\u1eefng c\u00e2u tr\u1ea3 l\u1eddi m\u00e0 b\u1ea1n mong mu\u1ed1n.<\/p>\n
5. Am hi\u1ec3u s\u00e2u s\u1eafc v\u1ec1 s\u1ea3n ph\u1ea9m<\/b><\/p>\n
M\u1ed9t trong nh\u1eefng k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng m\u00e0 m\u1ecdi nh\u00e2n vi\u00ean \u0111\u1ec1u ph\u1ea3i c\u00f3 \u0111\u00f3 l\u00e0 ki\u1ebfn th\u1ee9c s\u00e2u s\u1eafc v\u1ec1 t\u1ea5t c\u1ea3 s\u1ea3n ph\u1ea9m m\u00e0 b\u1ea1n cung c\u1ea5p. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p b\u1ea1n \u0111\u01b0a ra c\u00e1c c\u00e2u h\u1ecfi v\u00e0 t\u1ea1o ra c\u00e1c gi\u1ea3i ph\u00e1p hi\u1ec7u qu\u1ea3 cho kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n.<\/p>\n
\u0110\u00e2y l\u00e0 m\u1ed9t k\u1ef9 n\u0103ng ch\u1ec9 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c sau khi b\u1ea1n l\u00e0m vi\u1ec7c v\u1edbi t\u1ea5t c\u1ea3 s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n trong m\u1ed9t th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh.<\/p>\n
L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 n\u1eafm v\u1eefng s\u1ea3n ph\u1ea9m trong b\u00e1n l\u1ebb:<\/p>\n
\u2013 X\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c \u0111\u00e2u l\u00e0 s\u1ea3n ph\u1ea9m quan tr\u1ecdng v\u00e0 \u0111i\u1ec1u g\u00ec l\u00e0m ch\u00fang tr\u1edf n\u00ean \u0111\u1eb7c bi\u1ec7t.<\/p>\n
\u2013 Khi ph\u00e1t h\u00e0nh nh\u1eefng m\u1eb7t h\u00e0ng m\u1edbi, h\u00e3y \u01b0u ti\u00ean nh\u1eefng \u0111\u1eb7c t\u00ednh quan tr\u1ecdng, \u0111\u1ec3 nghi\u00ean c\u1ee9u v\u00e0 tr\u1ea3i nghi\u1ec7m, d\u1ea7n d\u1ea7n, b\u1ea1n s\u1ebd bi\u1ebft \u01b0u\/ nh\u01b0\u1ee3c \u0111i\u1ec3m v\u1ec1 s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh.<\/p>\n
<\/p>\n
Sinh vi\u00ean ng\u00e0nh Kinh doanh th\u01b0\u01a1ng m\u1ea1i th\u1ef1c t\u1ebf t\u1ea1i si\u00eau th\u1ecb MM Mega Market<\/p>\n
6. K\u1ef9 n\u0103ng thuy\u1ebft ph\u1ee5c<\/b><\/p>\n
M\u1ed9t trong nh\u1eefng k\u1ef9 n\u0103ng quan tr\u1ecdng c\u1ee7a m\u1ed9t ng\u01b0\u1eddi b\u00e1n h\u00e0ng gi\u1ecfi l\u00e0 kh\u1ea3 n\u0103ng thuy\u1ebft ph\u1ee5c. B\u1ea1n ph\u1ea3i bi\u1ebft c\u00e1ch l\u00e0m sao \u0111\u1ec3 h\u01b0\u1edbng kh\u00e1ch h\u00e0ng \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec h\u1ecd mu\u1ed1n. \u0110\u1eebng d\u1ec5 d\u00e0ng t\u1eeb b\u1ecf m\u00e0 h\u00e3y theo \u0111u\u1ed5i \u0111\u1ebfn c\u00f9ng \u0111\u1ec3 thuy\u1ebft ph\u1ee5c \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh.<\/p>\n
7. K\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1<\/b><\/p>\n
Nh\u1eefng ng\u01b0\u1eddi b\u00e1n h\u00e0ng gi\u1ecfi lu\u00f4n c\u00f3 nhi\u1ec1u kinh nghi\u1ec7m v\u00e0 k\u1ef9 n\u0103ng trong vi\u1ec7c gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. H\u00e3y lu\u00f4n b\u00ecnh t\u0129nh \u0111\u1ec3 nh\u00ecn nh\u1eadn v\u1ea5n \u0111\u1ec1, gi\u00fap b\u1ea1n h\u00ecnh dung \u0111\u01b0\u1ee3c \u0111\u00edch \u0111\u1ebfn c\u1ee7a m\u00ecnh v\u00e0 th\u1ef1c hi\u1ec7n n\u00f3. H\u00e3y lu\u00f4n ch\u1ee7 \u0111\u1ed9ng gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh v\u00e0 \u0111\u00fac k\u1ebft kinh nghi\u1ec7m cho b\u1ea3n th\u00e2n.<\/p>\n
8. T\u1ea1o \u1ea5n t\u01b0\u1ee3ng ban \u0111\u1ea7u<\/b><\/p>\n
\u0110i\u1ec1u b\u1ea1n c\u1ea7n l\u00e0m ngo\u00e0i ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169 l\u00e0 ph\u1ea3i n\u1ed7 l\u1ef1c t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng m\u1edbi, \u0111\u1ea9y m\u1ea1nh ti\u1ebfp th\u1ecb \u0111\u1ec3 thu h\u00fat ng\u01b0\u1eddi d\u00f9ng. \u0110\u1ec3 vi\u1ec7c m\u1edf r\u1ed9ng \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng th\u00e0nh c\u00f4ng, b\u00e1n \u0111\u01b0\u1ee3c nhi\u1ec1u h\u00e0ng h\u01a1n th\u00ec nh\u1eefng nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p c\u1ea7n ph\u1ea3i l\u00e0m t\u1ed1t qu\u00e1 tr\u00ecnh t\u1ea1o \u1ea5n t\u01b0\u1ee3ng ngay t\u1eeb l\u1ea7n \u0111\u1ea7u g\u1eb7p \u0111\u1ea7u ti\u00ean. M\u1ecdi th\u1ee9 s\u1ebd su\u00f4n s\u1ebb h\u01a1n khi b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c thi\u1ec7n c\u1ea3m c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n
9. Kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m<\/b><\/p>\n
Lu\u00f4n ph\u1ed1i h\u1ee3p ch\u1eb7t ch\u1ebd v\u1edbi \u0111\u1ed3ng nghi\u1ec7p c\u00f9ng ph\u00f2ng, ban ho\u1eb7c c\u00e1c b\u1ed9 ph\u1eadn li\u00ean quan \u0111\u1ec3 gi\u1ea3i quy\u1ebft nhanh nh\u1ea5t c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng. V\u1edbi nh\u1eefng d\u1ef1 \u00e1n l\u00e2u d\u00e0i, \u0111\u00e2y l\u00e0 k\u1ef9 n\u0103ng kh\u00f4ng th\u1ec3 b\u1ecf qua.<\/p>\n
\u00a0 \u00a0 \u00a0\u0110\u1ec3 gi\u00fap sinh vi\u00ean n\u1eafm b\u1eaft nh\u1eefng c\u01a1 h\u1ed9i ngh\u1ec1 nghi\u1ec7p h\u1ea5p d\u1eabn tr\u1edf th\u00e0nh nh\u00e2n vi\u00ean kinh doanh chuy\u00ean nghi\u1ec7p, song song v\u1edbi ki\u1ebfn th\u1ee9c chuy\u00ean ng\u00e0nh, vi\u1ec7c trang b\u1ecb th\u00eam nh\u1eefng k\u1ef9 n\u0103ng ngh\u1ec1 nghi\u1ec7p v\u00e0 k\u1ef9 n\u0103ng m\u1ec1m l\u00e0 m\u1ed9t y\u00eau c\u1ea7u kh\u00f4ng th\u1ec3 thi\u1ebfu \u0111\u1ed1i v\u1edbi sinh vi\u00ean ng\u00e0nh\u00a0Kinh doanh Th\u01b0\u01a1ng m\u1ea1i<\/b>. T\u1ea1i tr\u01b0\u1eddng Cao \u0111\u1eb3ng Th\u01b0\u01a1ng m\u1ea1i v\u00e0 Du l\u1ecbch H\u00e0 N\u1ed9i (HCCT), sinh vi\u00ean s\u1ebd \u0111\u1eb7c bi\u1ec7t \u0111\u01b0\u1ee3c ch\u00fa tr\u1ecdng vi\u1ec7c th\u1ef1c t\u1ebf t\u1ea1i doanh nghi\u1ec7p ngay t\u1eeb n\u0103m h\u1ecdc \u0111\u1ea7u ti\u00ean c\u00f9ng vi\u1ec7c \u0111\u00e0o t\u1ea1o c\u00e1c k\u1ef9 n\u0103ng giao ti\u1ebfp, k\u1ef9 n\u0103ng thuy\u1ebft tr\u00ecnh, k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m,\u2026 \u0111\u1ec3 c\u00f3 th\u1ec3 t\u1ef1 tin l\u00e0m vi\u1ec7c v\u00e0 kh\u1eb3ng \u0111\u1ecbnh b\u1ea3n th\u00e2n trong n\u1ec1n kinh t\u1ebf hi\u1ec7n \u0111\u1ea1i.<\/span><\/p>\n Sinh vi\u00ean tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf qu\u1ea3n l\u00fd ng\u00e0nh h\u00e0ng t\u1ea1i si\u00eau th\u1ecb Big C<\/span><\/p>\n <\/p>\n Ng\u01b0\u01a1\u0300i th\u1ef1c hi\u1ec7n: Tr\u1ea7n Th\u00f9y Linh – Gi\u1ea3ng vi\u00ean Khoa Kinh doanh th\u01b0\u01a1ng m\u1ea1i<\/p>\n Ngu\u1ed3n tin: emmiekio.com<\/p>\n","protected":false},"excerpt":{"rendered":" \u00a0Mu\u1ed1n tr\u1edf th\u00e0nh m\u1ed9t nh\u00e2n vi\u00ean kinh doanh chuy\u00ean nghi\u1ec7p c\u1ea7n n\u1eafm ch\u1eafc 9 k\u1ef9 n\u0103ng \u0111\u1ec3 x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng t\u1ed1t nh\u1ea5t. 1. K\u1ef9 n\u0103ng giao ti\u1ebfp K\u1ef9 …<\/p>\n","protected":false},"author":1,"featured_media":1569,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[76,65],"tags":[],"_links":{"self":[{"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/posts\/1573"}],"collection":[{"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/comments?post=1573"}],"version-history":[{"count":1,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/posts\/1573\/revisions"}],"predecessor-version":[{"id":1576,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/posts\/1573\/revisions\/1576"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/media\/1569"}],"wp:attachment":[{"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/media?parent=1573"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/categories?post=1573"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/tags?post=1573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"\"](\"https:\/\/xumishop.vn\/hcct\/wp-content\/uploads\/2021\/07\/hcct-9knccnvbhcn202120a2.jpg\")
<\/span><\/p>\n