{"id":7216,"date":"2023-04-21T10:59:27","date_gmt":"2023-04-21T03:59:27","guid":{"rendered":"https:\/\/emmiekio.com\/?p=7216"},"modified":"2023-04-21T11:14:11","modified_gmt":"2023-04-21T04:14:11","slug":"le-tan-khach-san","status":"publish","type":"post","link":"https:\/\/emmiekio.com\/le-tan-khach-san\/","title":{"rendered":"5 Y\u00eau c\u1ea7u \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n"},"content":{"rendered":"

Theo B\u00e1o \u0111i\u1ec7n t\u1eed VTC News, n\u0103m 2023 ng\u00e0nh du l\u1ecbch<\/a> Vi\u1ec7t Nam \u0111\u1eb7t m\u1ee5c ti\u00eau \u0111\u00f3n 110 tri\u1ec7u l\u01b0\u1ee3t kh\u00e1ch (trong \u0111\u00f3 kho\u1ea3ng 8 tri\u1ec7u l\u01b0\u1ee3t kh\u00e1ch qu\u1ed1c t\u1ebf v\u00e0 102 tri\u1ec7u l\u01b0\u1ee3t kh\u00e1ch n\u1ed9i \u0111\u1ecba), t\u1ed5ng thu t\u1eeb kh\u00e1ch du l\u1ecbch kho\u1ea3ng 650.000 t\u1ef7 \u0111\u1ed3ng. V\u1edbi xu h\u01b0\u1edbng ng\u00e0y c\u00e0ng gia t\u0103ng nhu c\u1ea7u du l\u1ecbch c\u1ee7a ng\u01b0\u1eddi d\u00e2n sau d\u1ecbch b\u1ec7nh Covid – 19 t\u1eeb n\u0103m 2023 v\u00e0 c\u00e1c n\u0103m ti\u1ebfp theo th\u00ec th\u1ecb tr\u01b0\u1eddng lao \u0111\u1ed9ng Vi\u1ec7t Nam \u0111\u00e3 s\u1eb5n s\u00e0ng c\u00f3 m\u1ed9t ngu\u1ed3n l\u1ef1c v\u1edbi ch\u1ea5t l\u01b0\u1ee3ng cao \u0111\u1ec3 ph\u1ee5c v\u1ee5 kh\u00e1ch du l\u1ecbch t\u1ea1i c\u00e1c kh\u00e1ch s\u1ea1n v\u00e0 c\u00e1c khu du l\u1ecbch ngh\u1ec9 d\u01b0\u1ee1ng ch\u01b0a? Nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n l\u00e0 b\u1ed9 ph\u1eadn \u0111\u1ea7u ti\u00ean ti\u1ebfp x\u00fac v\u1edbi kh\u00e1ch h\u00e0ng h\u1ecd c\u1ea7n c\u00f3 nh\u1eefng y\u00eau c\u1ea7u g\u00ec \u0111\u1ec3 th\u1ef1c hi\u1ec7n ch\u1ee9c n\u0103ng l\u00e0m c\u1ea7u n\u1ed1i gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 kh\u00e1ch s\u1ea1n? B\u1ea1n \u0111ang c\u00f3 nhu c\u1ea7u t\u00ecm hi\u1ec3u v\u1ec1 v\u1ecb tr\u00ed l\u1ec5 t\u00e2n trong kh\u00e1ch s\u1ea1n? b\u1ea1n \u0111ang mu\u1ed1n theo h\u1ecdc l\u1ec5 t\u00e2n? b\u1ea1n mu\u1ed1n tr\u1edf th\u00e0nh nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n? \u2013 m\u1ed9t ngh\u1ec1 c\u00f3 thu nh\u1eadp v\u1edbi m\u1ee9c l\u01b0\u01a1ng kh\u1edfi \u0111i\u1ec3m c\u1ee7a sinh vi\u00ean m\u1edbi ra tr\u01b0\u1eddng kho\u1ea3ng t\u1eeb 5-7 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng. Trong b\u00e0i vi\u1ebft n\u00e0y h\u00e3y Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Th\u01b0\u01a1ng m\u1ea1i v\u00e0 Du l\u1ecbch H\u00e0 N\u1ed9i (HCCT)<\/a> t\u00ecm hi\u1ec3u v\u1ec1 c\u00e1c y\u00eau c\u1ea7u \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n nh\u00e9!<\/p>\n

1. Y\u00eau c\u1ea7u v\u1ec1 h\u00ecnh th\u1ee9c th\u1ec3 ch\u1ea5t<\/h2>\n

Nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n l\u00e0 \u201cb\u1ed9 m\u1eb7t\u201d c\u1ee7a kh\u00e1ch s\u1ea1n, l\u00e0 ng\u01b0\u1eddi \u0111\u1ea7u ti\u00ean v\u00e0 th\u01b0\u1eddng xuy\u00ean ti\u1ebfp x\u00fac v\u1edbi kh\u00e1ch h\u00e0ng trong su\u1ed1t qu\u00e1 tr\u00ecnh kh\u00e1ch h\u00e0ng l\u01b0u tr\u00fa t\u1ea1i kh\u00e1ch s\u1ea1n. Do v\u1eady, h\u00ecnh th\u1ee9c th\u1ec3 ch\u1ea5t l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u1ea7u ti\u00ean m\u00e0 m\u1ecdi nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n c\u1ea7n ph\u1ea3i chu\u1ea9n b\u1ecb v\u00e0 x\u00e2y d\u1ef1ng phong c\u00e1ch ri\u00eang cho m\u00ecnh tr\u00ean c\u01a1 s\u1edf nh\u1eefng quy \u0111\u1ecbnh chung c\u1ee7a kh\u00e1ch s\u1ea1n. Khi l\u00e0m vi\u1ec7c t\u1ea1i v\u1ecb tr\u00ed l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n \u0111\u1ec3 c\u00f3 h\u00ecnh th\u1ee9c th\u1ec3 ch\u1ea5t t\u1ed1t b\u1ea1n c\u1ea7n th\u1ef1c hi\u1ec7n y\u00eau c\u1ea7u sau:<\/p>\n

V\u1ec7 sinh c\u00e1 nh\u00e2n c\u1ea9n th\u1eadn tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u ca l\u00e0m vi\u1ec7c, \u0111i\u1ec1u n\u00e0y th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m, ch\u0103m s\u00f3c c\u1ee7a b\u1ea1n v\u1edbi ch\u00ednh b\u1ea3n th\u00e2n m\u00ecnh \u0111\u1ed3ng th\u1eddi l\u00e0 s\u1ef1 t\u00f4n tr\u1ecdng kh\u00e1ch h\u00e0ng khi th\u1ef1c hi\u1ec7n giao ti\u1ebfp.<\/p>\n

\"Gi\u1edd
Gi\u1edd h\u1ecdc m\u00f4n th\u1ef1c h\u00e0nh l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n t\u1ea1i ph\u00f2ng th\u1ef1c h\u00e0nh c\u1ee7a HCCT<\/em><\/figcaption><\/figure>\n

Ngo\u1ea1i h\u00ecnh \u01b0a nh\u00ecn l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng thu h\u00fat kh\u00e1ch h\u00e0ng. B\u1ea1n kh\u00f4ng c\u1ea7n ph\u1ea3i xinh nh\u01b0 hoa h\u1eadu hay ng\u01b0\u1eddi \u0111\u1eb9p, ng\u01b0\u1eddi m\u1eabu t\u1ea1i c\u00e1c cu\u1ed9c thi m\u00e0 ch\u1ec9 c\u1ea7n b\u1ea1n bi\u1ebft quan t\u00e2m \u0111\u1ebfn nhan s\u1eafc c\u1ee7a b\u1ea3n th\u00e2n, ch\u0103m ch\u00fat ngo\u1ea1i h\u00ecnh, bi\u1ebft \u0111\u01b0\u1ee3c \u0111i\u1ec3m m\u1ea1nh v\u1ec1 ngo\u1ea1i h\u00ecnh \u0111\u1ec3 khai th\u00e1c c\u00f3 khi l\u00e0 m\u1ed9t n\u1ee5 c\u01b0\u1eddi duy\u00ean, m\u1ed9t gi\u1ecdng n\u00f3i truy\u1ec1n c\u1ea3m hay b\u1ed9 trang ph\u1ee5c ph\u1eb3ng phiu, m\u1ed9t ki\u1ec3u b\u00fai t\u00f3c ph\u00f9 h\u1ee3p…. b\u1ea1n \u0111\u00e3 c\u00f3 th\u1ec3 t\u1ea1o \u1ea5n t\u01b0\u1ee3ng t\u1ed1t cho kh\u00e1ch h\u00e0ng. Ng\u01b0\u1ee3c l\u1ea1i, nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c c\u00f3 d\u1ecb h\u00ecnh, d\u1ecb t\u1eadt v\u00e0 kh\u00f4ng n\u00f3i ng\u1ecdng, n\u00f3i l\u1eafp khi giao ti\u1ebfp \u0111i\u1ec1u n\u00e0y s\u1ebd g\u00e2y \u1ea5n t\u01b0\u1ee3ng kh\u00f4ng hay cho d\u00f9 b\u1ea1n c\u00f3 xinh \u0111\u1eb9p hay ph\u1ee5c v\u1ee5 nhi\u1ec7t t\u00ecnh v\u00e0 chuy\u00ean m\u00f4n cao \u0111\u1ebfn m\u1ee9c n\u00e0o.<\/p>\n

Ngo\u00e0i ra nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n c\u00f2n ph\u1ea3i c\u00f3 s\u1ee9c kh\u1ecfe t\u1ed1t, kh\u00f4ng m\u1eafc c\u00e1c b\u1ec7nh truy\u1ec1n nhi\u1ec5m, c\u00e1c b\u1ec7nh ngo\u00e0i da, trang ph\u1ee5c g\u1ecdn g\u00e0ng, \u0111i l\u1ea1i nhanh nh\u1eb9n nh\u01b0ng nh\u1eb9 nh\u00e0ng b\u1edfi l\u1ebd di\u1ec7n m\u1ea1o c\u00e1 nh\u00e2n b\u00ean ngo\u00e0i c\u1ee7a nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n ch\u00ednh l\u00e0 h\u00ecnh \u1ea3nh c\u1ee7a kh\u00e1ch s\u1ea1n m\u00e0 du kh\u00e1ch \u0111\u00e3 t\u1eebng bi\u1ebft \u0111\u1ebfn.<\/p>\n

2. Y\u00eau c\u1ea7u v\u1ec1 v\u1ec7 sinh c\u00e1 nh\u00e2n<\/em><\/h2>\n

Tr\u01b0\u1edbc m\u1ed7i ca l\u00e0m du l\u00e0 ca l\u00e0m vi\u1ec7c nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n ph\u1ea3i v\u1ec7 sinh c\u00e1 nh\u00e2n s\u1ea1ch s\u1ebd tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u v\u00e0o ca, \u0111\u1eb7c bi\u1ec7t tr\u00e1nh s\u1eed d\u1ee5ng c\u00e1c lo\u1ea1i th\u1ef1c ph\u1ea9m g\u00e2y m\u00f9i ho\u1eb7c \u00e1m m\u00f9i l\u00e0m \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c. T\u00f3c ph\u1ea3i s\u1ea1ch s\u1ebd, ch\u1ea3i bu\u1ed9c g\u1ecdn g\u00e0ng v\u00e0 \u0111\u00fang ki\u1ec3u c\u00e1ch theo quy \u0111\u1ecbnh \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh chuy\u00ean nghi\u1ec7p. \u0110\u1ed1i v\u1edbi Nam nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n c\u1ea7n c\u1eaft t\u00f3c g\u1ecdn g\u00e0ng kh\u00f4ng qu\u00e1 ng\u1eafn, n\u1eef nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n th\u00ec bu\u1ed9c t\u00f3c g\u1ecdn g\u00e0ng c\u00f3 l\u1ecdn v\u1ec1 ph\u00eda sau g\u00e1y c\u00f3 bao g\u1ecdn nh\u00ecn \u0111\u1eb9p m\u1eaft v\u00e0 chuy\u00ean nghi\u1ec7p. N\u1eef l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n c\u1ea7n trang \u0111i\u1ec3m nh\u1eb9 nh\u00e0ng, n\u1eef t\u00ednh t\u1ea1o thi\u1ec7n c\u1ea3m g\u1ea7n g\u0169i v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n

\"Sinh
Sinh vi\u00ean\u00a0 HCCT th\u1ef1c t\u1eadp t\u1ea1i b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n t\u1ea1i InterContinental Hanoi Landmark 72<\/em><\/figcaption><\/figure>\n

B\u00e0n tay v\u00e0 m\u00f3ng tay lu\u00f4n c\u1eaft t\u1ec9a c\u1ea9n th\u1eadn, s\u1ea1ch s\u1ebd. Th\u01b0\u1eddng xuy\u00ean r\u1eeda tay s\u1ea1ch ngay c\u1ea3 trong ca l\u00e0m vi\u1ec7c. Khi giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng th\u00ec vi\u1ec7c b\u1ea1n d\u00f9ng ng\u00f4n ng\u1eef h\u00ecnh th\u1ec3 tr\u01b0\u1edbc ti\u00ean trong giao ti\u1ebfp th\u01b0\u1eddng l\u00e0 b\u1eb1ng c\u00e1ch mi\u00eau t\u1ea3 c\u1ea3m x\u00fac trong \u0111\u00f3 ng\u00f4n ng\u1eef h\u00ecnh th\u1ec3 \u0111i k\u00e8m l\u00e0 b\u00e0n tay. Do \u0111\u00f3 t\u00e2m \u0111i\u1ec3m trong giao ti\u1ebfp kh\u00f4ng ch\u1ec9 l\u00e0 n\u00e9t m\u1eb7t, gi\u1ecdng n\u00f3i m\u00e0 c\u00f2n c\u1eed ch\u1ec9 h\u00e0nh \u0111\u1ed9ng c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c truy\u1ec1n t\u1ea3i th\u00f4ng tin \u0111\u1ebfn kh\u00e1ch h\u00e0ng.<\/p>\n

Trang ph\u1ee5c m\u1eb7c theo quy \u0111\u1ecbnh c\u1ee7a kh\u00e1ch s\u1ea1n ph\u1ea3i lu\u00f4n s\u1ea1ch s\u1ebd, ph\u1eb3ng phiu v\u00e0 g\u1ecdn g\u00e0ng. Gi\u00e0y, d\u00e9p \u0111\u00fang ki\u1ec3u c\u00e1ch, \u0111\u01b0\u1ee3c \u0111\u00e1nh r\u1eeda s\u1ea1ch s\u1ebd v\u00e0 gi\u1eef g\u00ecn theo \u0111\u00fang ti\u00eau chu\u1ea9n.<\/p>\n

3 Y\u00eau c\u1ea7u v\u1ec1 ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng nghi\u1ec7p v\u1ee5<\/em><\/h2>\n

V\u1ec1 ki\u1ebfn th\u1ee9c, nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n kh\u00f4ng l\u00e0m theo th\u00f3i quen, kh\u00f4ng b\u1eaft\u00a0 ch\u01b0\u1edbc ng\u01b0\u1eddi kh\u00e1c. \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh chuy\u00ean nghi\u1ec7p v\u00e0 hi\u1ec7u qu\u1ea3 cao trong c\u00f4ng vi\u1ec7c nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o \u0111\u1ea7y \u0111\u1ee7 nh\u1eefng ki\u1ebfn th\u1ee9c v\u1ec1 l\u1ec5 t\u00e2n t\u1eeb l\u00fd thuy\u1ebft \u0111\u1ebfn nghi\u1ec7p v\u1ee5 th\u1ef1c h\u00e0nh \u0111\u01b0\u1ee3c minh ch\u1ee9ng th\u00f4ng qua v\u0103n b\u1eb1ng, ch\u1ee9ng ch\u1ec9 nghi\u1ec7p v\u1ee5 l\u1ec5 t\u00e2n c\u1ee7a c\u00e1c c\u01a1 s\u1edf \u0111\u00e0o t\u1ea1o uy t\u00edn.<\/p>\n

N\u1eafm v\u1eefng v\u0103n b\u1ea3n, quy \u0111\u1ecbnh c\u00f3 li\u00ean quan \u0111\u1ebfn kinh doanh d\u1ecbch v\u1ee5 du l\u1ecbch – kh\u00e1ch s\u1ea1n, n\u1eafm v\u1eefng n\u1ed9i quy, quy \u0111\u1ecbnh c\u1ee7a kh\u00e1ch s\u1ea1n, c\u1ee7a b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n, m\u1ee5c ti\u00eau, ph\u01b0\u01a1ng h\u01b0\u1edbng, chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a kh\u00e1ch s\u1ea1n. Bi\u1ebft \u0111\u01b0\u1ee3c c\u00e1c s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5 m\u00e0 kh\u00e1ch s\u1ea1n \u0111ang kinh doanh c\u0169ng nh\u01b0 kh\u1ea3 n\u0103ng cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 \u1edf t\u1eebng th\u1eddi \u0111i\u1ec3m \u0111\u1ec3 t\u01b0 v\u1ea5n t\u1ed1i \u0111a nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng \u0111em l\u1ea1i ngu\u1ed3n thu cho kh\u00e1ch s\u1ea1n.<\/p>\n

\u00a0C\u00f3 kh\u1ea3 n\u0103ng giao ti\u1ebfp t\u1ed1t, n\u1eafm \u0111\u01b0\u1ee3c m\u1ed9t s\u1ed1 quy t\u1eafc v\u1ec1 ngo\u1ea1i giao, l\u1ec5 nghi, phong t\u1ee5c t\u1eadp qu\u00e1n, t\u00f4n gi\u00e1o, v\u0103n h\u00f3a, t\u00e2m l\u00fd kh\u00e1ch c\u1ee7a m\u1ed9t s\u1ed1 qu\u1ed1c gia (th\u1ecb tr\u01b0\u1eddng m\u1ee5c ti\u00eau c\u1ee7a kh\u00e1ch s\u1ea1n). C\u00f3 ki\u1ebfn th\u1ee9c c\u01a1 b\u1ea3n v\u1ec1 ch\u00ednh tr\u1ecb, kinh t\u1ebf, x\u00e3 h\u1ed9i, l\u1ecbch s\u1eed, v\u0103n h\u00f3a, \u0111\u1ecba l\u00fd, t\u00e2m l\u00fd, an ninh \u0111\u1ec3 ph\u1ee5c v\u1ee5 kh\u00e1ch.<\/p>\n

Ngo\u00e0i nh\u1eefng ki\u1ebfn th\u1ee9c tr\u00ean nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n ph\u1ea3i c\u00f3 ki\u1ebfn th\u1ee9c c\u01a1 b\u1ea3n v\u1ec1 k\u1ebf to\u00e1n, thanh to\u00e1n, th\u1ed1ng k\u00ea v\u00e0 h\u00e0nh ch\u00ednh v\u0103n ph\u00f2ng \u0111\u1ec3 c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n ph\u1ee5c v\u1ee5 kh\u00e1ch b\u1ea5t c\u1ee9 nhu c\u1ea7u n\u00e0o v\u00e0o th\u1eddi \u0111i\u1ec3m n\u00e0o trong ng\u00e0y.<\/p>\n

4. Y\u00eau c\u1ea7u ngo\u1ea1i ng\u1eef, tin h\u1ecdc<\/h2>\n

\u0110\u1ed1i v\u1edbi y\u00eau c\u1ea7u v\u1ec1 \u00a0ngo\u1ea1i ng\u1eef, \u0111\u00e2y l\u00e0 c\u00f4ng c\u1ee5 c\u01a1 b\u1ea3n m\u00e0 b\u1ea5t c\u1ee9 nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n n\u00e0o c\u0169ng c\u1ea7n ph\u1ea3i c\u00f3 nh\u01b0 th\u00e0nh th\u1ea1o ti\u1ebfng Anh giao ti\u1ebfp ph\u1ed5 th\u00f4ng v\u00e0 ti\u1ebfng Anh chuy\u00ean ng\u00e0nh \u0111\u1ec3 giao ti\u1ebfp v\u00e0 x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng \u0111\u1ed1i v\u1edbi kh\u00e1ch du l\u1ecbch l\u00e0 ng\u01b0\u1eddi n\u01b0\u1edbc ngo\u00e0i. <\/em><\/p>\n

\"\"<\/p>\n

Vi\u1ec7c th\u00e0nh th\u1ea1o ti\u1ebfng <\/em>A<\/em>nh \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh theo quy m\u00f4, th\u1ee9 h\u1ea1ng c\u1ee7a kh\u00e1ch s\u1ea1n nh\u01b0 sau:<\/em><\/p>\n

+ \u0110\u1ed1i v\u1edbi kh\u00e1ch s\u1ea1n 1 – 2 sao: bi\u1ebft s\u1eed d\u1ee5ng t\u1ed1i thi\u1ec3u m\u1ed9t ngo\u1ea1i ng\u1eef (ti\u1ebfng Anh) b\u1eb1ng C.<\/p>\n

+ \u0110\u1ed1i v\u1edbi kh\u00e1ch s\u1ea1n 3 sao: Bi\u1ebft s\u1eed d\u1ee5ng th\u00f4ng th\u1ea1o t\u1ed1i thi\u1ec3u m\u1ed9t ngo\u1ea1i ng\u1eef (Ti\u1ebfng Anh).<\/p>\n

+ \u0110\u1ed1i v\u1edbi kh\u00e1ch s\u1ea1n 4 sao: Bi\u1ebft s\u1eed d\u1ee5ng \u0111\u01b0\u1ee3c hai ngo\u1ea1i ng\u1eef trong \u0111\u00f3 ngo\u1ea1i ng\u1eef (ti\u1ebfng Anh) ph\u1ea3i th\u00f4ng th\u1ea1o v\u00e0 m\u1ed9t ngo\u1ea1i ng\u1eef kh\u00e1c giao ti\u1ebfp \u0111\u01b0\u1ee3c b\u1eb1ng C tr\u1edf l\u00ean.<\/p>\n

+ \u0110\u1ed1i v\u1edbi kh\u00e1ch s\u1ea1n 5 sao: S\u1eed d\u1ee5ng th\u00f4ng th\u1ea1o hai ngo\u1ea1i ng\u1eef trong \u0111\u00f3 m\u1ed9t ngo\u1ea1i ng\u1eef l\u00e0 ti\u1ebfng Anh.<\/p>\n

\u0110\u1ed1i v\u1edbi y\u00eau c\u1ea7u v\u1ec1 tin h\u1ecdc: nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n c\u1ea7n s\u1eed d\u1ee5ng th\u00e0nh th\u1ea1o tin h\u1ecdc v\u0103n ph\u00f2ng ph\u1ed5 th\u00f4ng v\u00e0 tin h\u1ecdc chuy\u00ean ng\u00e0nh ph\u1ee5c v\u1ee5 cho ho\u1ea1t \u0111\u1ed9ng l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n. Ngo\u00e0i tin h\u1ecdc v\u0103n ph\u00f2ng c\u00e1c kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 c\u00f3 c\u00e1c ph\u1ea7n m\u1ec1m nh\u1eadp, qu\u1ea3n l\u00fd d\u1eef li\u1ec7u ri\u00eang cho b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n th\u1ef1c hi\u1ec7n khi \u0111\u00f3n, tr\u1ea3 kh\u00e1ch. Do v\u1eady, ki\u1ebfn th\u1ee9c n\u1ec1n t\u1ea3ng tin h\u1ecdc v\u0103n ph\u00f2ng l\u00e0 tr\u1ee3 th\u1ee7 \u0111\u1eafc l\u1ef1c \u0111\u1ec3 nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh t\u1ed1t nhi\u1ec7m v\u1ee5 t\u1ea1i m\u1ecdi th\u1eddi \u0111i\u1ec3m.<\/p>\n

5. Y\u00eau c\u1ea7u v\u1ec1 \u0111\u1ea1o \u0111\u1ee9c ngh\u1ec1 nghi\u1ec7p<\/em><\/h2>\n

Nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n lu\u00f4n ti\u1ebfp x\u00fac v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 c\u00f3 th\u1ec3 th\u1ea5u hi\u1ec3u \u0111\u01b0\u1ee3c nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng do \u0111\u00f3 c\u1ea7n nhi\u1ec7t t\u00ecnh trong c\u00f4ng vi\u1ec7c, lu\u00f4n c\u1edfi m\u1edf, hi\u1ebfu kh\u00e1ch, th\u00e2n \u00e1i, l\u1ecbch s\u1ef1, t\u00f4n tr\u1ecdng v\u00e0 s\u1eb5n s\u00e0ng gi\u00fap \u0111\u1ee1 kh\u00e1ch h\u00e0ng. Trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p ph\u1ea3i tu\u00e2n theo nguy\u00ean t\u1eafc \u201ckh\u00e1ch h\u00e0ng kh\u00f4ng bao gi\u1edd sai\u201d v\u00ec v\u1eady nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n c\u00f3 kh\u1ea3 n\u0103ng t\u1ed5 ch\u1ee9c v\u00e0 gi\u1ea3i quy\u1ebft m\u1ecdi v\u1ea5n \u0111\u1ec1 trong b\u1ed9 ph\u1eadn m\u00ecnh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n

Nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n l\u00e0 ng\u01b0\u1eddi ti\u1ebfp x\u00fac tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 c\u00f3 li\u00ean quan \u0111\u1ebfn ti\u1ec1n b\u1ea1c, \u0111\u1ed3 d\u00f9ng, t\u01b0 trang qu\u00fd gi\u00e1 c\u1ee7a h\u1ecd. V\u00ec v\u1eady, ph\u1ea9m ch\u1ea5t \u0111\u1ea1o \u0111\u1ee9c t\u1ed1t, trung th\u1ef1c, th\u1eadt th\u00e0 l\u00e0 \u0111i\u1ec3m c\u1ed9ng c\u1ee7a kh\u00e1ch h\u00e0ng lu\u00f4n s\u1eb5n s\u00e0ng d\u00e0nh cho nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n b\u1ea5t c\u1ee9 l\u00fac n\u00e0o do \u0111\u00f3 nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n ph\u1ea3i lu\u00f4n trau d\u1ed3i ph\u1ea9m ch\u1ea5t \u0111\u1ea1o \u0111\u1ee9c ngh\u1ec1 nghi\u1ec7p. \u0110\u00e2y l\u00e0 c\u01a1 s\u1edf \u0111\u1ec3 kh\u00e1ch h\u00e0ng tin t\u01b0\u1edfng v\u00e0 tho\u1ea3i m\u00e1i trong th\u1eddi gian l\u01b0u tr\u00fa t\u1ea1i kh\u00e1ch s\u1ea1n v\u00e0 c\u00f3 nhi\u1ec1u t\u00ecnh c\u1ea3m t\u1ed1t v\u1ec1 kh\u00e1ch s\u1ea1n khi k\u1ebft th\u00fac th\u1eddi gian l\u01b0u tr\u00fa.<\/p>\n

C\u00e1c y\u00eau c\u1ea7u n\u00f3i tr\u00ean c\u1ee7a nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n ngo\u00e0i kh\u1ea3 n\u0103ng v\u00e0 n\u0103ng l\u1ef1c c\u1ee7a c\u00e1 nh\u00e2n, \u0111\u1ec3 ho\u00e0n thi\u1ec7n \u0111\u1ea7y \u0111\u1ee7 c\u00e1c y\u00eau c\u1ea7u c\u1ee7a nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n th\u00ec vi\u1ec7c t\u00ecm n\u01a1i \u0111\u00e0o t\u1ea1o l\u00e0 v\u1ea5n \u0111\u1ec1 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi m\u1ed7i ng\u01b0\u1eddi c\u00f3 mong mu\u1ed1n \u0111\u01b0\u1ee3c tr\u1edf th\u00e0nh nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n chuy\u00ean nghi\u1ec7p.<\/p>\n

Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Th\u01b0\u01a1ng m\u1ea1i v\u00e0 Du l\u1ecbch H\u00e0 N\u1ed9i l\u00e0 c\u01a1 s\u1edf \u0111\u00e0o t\u1ea1o c\u00f3 58 n\u0103m x\u00e2y d\u1ef1ng v\u00e0 ph\u00e1t tri\u1ec3n. L\u00e0 m\u1ed9t Tr\u01b0\u1eddng c\u00f4ng l\u1eadp c\u00f3 uy t\u00edn v\u00e0 nhi\u1ec1u th\u00e0nh t\u00edch trong \u0111\u00e0o t\u1ea1o ngu\u1ed3n nh\u00e2n l\u1ef1c cho ng\u00e0nh th\u01b0\u01a1ng m\u1ea1i \u2013 du l\u1ecbch cho Th\u1ee7 \u0111\u00f4 v\u00e0 c\u1ea3 n\u01b0\u1edbc, \u0111\u00e2y l\u00e0 c\u01a1 s\u1edf \u0111\u00e0o t\u1ea1o \u0111\u00e1ng tin c\u1eady \u0111\u1ec3 b\u1ea1n theo h\u1ecdc. H\u00e3y \u0111\u1ec3 cho Ch\u00fang t\u00f4i\u00a0 – HCCT \u0111\u1eb7t nh\u1eefng vi\u00ean g\u1ea1ch n\u1ec1n m\u00f3ng v\u1eefng ch\u1eafc \u0111\u1ea7u ti\u00ean \u0111\u1ec3 b\u1ea1n tr\u1edf th\u00e0nh nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n chuy\u00ean nghi\u1ec7p!<\/p>\n

N\u1ed9p h\u1ed3 s\u01a1 x\u00e9t tuy\u1ec3n ngay<\/strong><\/p>\n

Trong n\u0103m 2023 tr\u01b0\u1eddng Cao \u0111\u1eb3ng Th\u01b0\u01a1ng m\u1ea1i v\u00e0 Du l\u1ecbch H\u00e0 N\u1ed9i ti\u1ebfp t\u1ee5c tuy\u1ec3n sinh t\u1ea5t c\u1ea3 c\u00e1c ng\u00e0nh \u0111\u00e0o t\u1ea1o b\u1eb1ng ph\u01b0\u01a1ng th\u1ee9c x\u00e9t \u0111i\u1ec3m h\u1ecdc b\u1ea1. Ch\u1ec9 c\u1ea7n t\u1ed1t nghi\u1ec7p THCS (H\u1ec7 song song 2 ch\u01b0\u01a1ng tr\u00ecnh THPT v\u00e0 Trung c\u1ea5p) ho\u1eb7c THPT (H\u1ec7 Cao \u0111\u1eb3ng v\u00e0 Trung c\u1ea5p), b\u1ea1n \u0111\u00e3 c\u00f3 th\u1ec3 theo \u0111u\u1ed5i ng\u00e0nh h\u1ecdc m\u00e0 m\u00ecnh mong mu\u1ed1n.<\/p>\n

Ch\u1ec9 v\u1edbi 3 b\u01b0\u1edbc d\u1ec5 d\u00e0ng, b\u1ea1n \u0111\u00e3 c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh h\u1ecdc vi\u00ean c\u1ee7a tr\u01b0\u1eddng:<\/p>\n