{"id":7770,"date":"2023-05-28T08:51:14","date_gmt":"2023-05-28T01:51:14","guid":{"rendered":"https:\/\/emmiekio.com\/?p=7770"},"modified":"2023-05-27T15:07:04","modified_gmt":"2023-05-27T08:07:04","slug":"quan-ly-khach-san","status":"publish","type":"post","link":"https:\/\/emmiekio.com\/quan-ly-khach-san\/","title":{"rendered":"Qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n ngh\u1ec1 s\u00e1ng, thu nh\u1eadp sang"},"content":{"rendered":"

C\u00f9ng v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a kinh t\u1ebf x\u00e3 h\u1ed9i v\u00e0 nhu c\u1ea7u tham quan ngh\u1ec9 d\u01b0\u1ee1ng c\u1ee7a con ng\u01b0\u1eddi ng\u00e0y c\u00e0ng l\u1edbn th\u00ec nhu c\u1ea7u nh\u00e2n l\u1ef1c cho ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00e0ng tr\u1edf l\u00ean c\u1ea5p thi\u1ebft h\u01a1n bao gi\u1edd h\u1ebft. Theo th\u1ed1ng k\u00ea c\u1ee7a T\u1ed5ng c\u1ee5c Du l\u1ecbch Vi\u1ec7t Nam, m\u1ed7i n\u0103m ng\u00e0nh du l\u1ecbch c\u1ea7n th\u00eam 40.000 lao \u0111\u1ed9ng, nh\u01b0ng sinh vi\u00ean ra tr\u01b0\u1eddng ch\u1ec9 \u0111\u00e1p \u1ee9ng 1\/3 con s\u1ed1 kho\u1ea3ng 15.000, trong \u0111\u00f3 sinh vi\u00ean c\u00f3 tr\u00ecnh \u0111\u1ed9 cao \u0111\u1eb3ng, \u0111\u1ea1i h\u1ecdc ch\u1ec9 chi\u1ebfm ch\u01b0a \u0111\u1ebfn 12%. S\u1ed1 li\u1ec7u tr\u00ean cho th\u1ea5y ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/a> v\u00e0 b\u1ed9 ph\u1eadn qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n v\u1eabn \u201ckh\u00e1t nh\u00e2n l\u1ef1c\u201d h\u01a1n bao gi\u1edd h\u1ebft. Tuy v\u1eady vi\u1ec7c \u0111\u00e0o t\u1ea1o ngu\u1ed3n nh\u00e2n l\u1ef1c l\u0129nh v\u1ef1c d\u1ecbch v\u1ee5 n\u00e0y l\u1ea1i ph\u1ee5 thu\u1ed9c v\u00e0o r\u1ea5t nhi\u1ec1u y\u1ebfu t\u1ed1 v\u00e0 l\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a c\u00e1c c\u1ea5p, c\u00e1c ng\u00e0nh \u0111\u00e0o t\u1ea1o nh\u00e2n l\u1ef1c kh\u00e1ch s\u1ea1n, du l\u1ecbch.<\/p>\n

\u0110\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t nh\u00e0 Qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/a> gi\u1ecfi, c\u00e1c b\u1ea1n c\u1ea7n c\u00f3 c\u00e1c k\u1ef9 n\u0103ng n\u00e0o, c\u00f9ng HCCT t\u00ecm hi\u1ec3u b\u1ea1n nh\u00e9!<\/p>\n

\"\"<\/p>\n

K\u1ef9 n\u0103ng c\u1ea7n c\u00f3 c\u1ee7a qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/strong><\/h2>\n
    \n
  1. \u0110\u00e0m ph\u00e1n v\u00e0 k\u1ebft n\u1ed1i<\/strong><\/li>\n<\/ol>\n

    M\u1ed9t ng\u01b0\u1eddi Qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n gi\u1ecfi l\u00e0 ng\u01b0\u1eddi ph\u1ea3i c\u00f3 k\u1ef9 n\u0103ng k\u1ebft n\u1ed1i gi\u1eefa kh\u00e1ch v\u1edbi nh\u00e2n vi\u00ean v\u00e0 c\u00e1c \u0111\u1ed1i t\u00e1c l\u00e0m vi\u1ec7c. Trong qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd, ng\u01b0\u1eddi Qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n ph\u1ea3i gi\u1ea3i quy\u1ebft nh\u1eefng m\u00e2u thu\u1eabn kh\u00f4ng mong mu\u1ed1n gi\u1eefa kh\u00e1ch v\u00e0 nh\u00e2n vi\u00ean, \u0111\u1ec3 gi\u1ea3i quy\u1ebft m\u00e2u thu\u1eabn \u0111\u00f3 y\u00eau c\u1ea7u ng\u01b0\u1eddi qu\u1ea3n tr\u1ecb ph\u1ea3i b\u00ecnh t\u0129nh \u0111\u1ec3 \u0111\u00e0m ph\u00e1n v\u00e0 gi\u1ea3i quy\u1ebft m\u00e2u thu\u1eabn m\u1ed9t c\u00e1ch nhanh ch\u00f3ng, h\u1ee3p l\u00fd l\u00e0m h\u00e0i l\u00f2ng kh\u00e1ch v\u00e0 mang l\u1ea1i danh ti\u1ebfng, l\u1ee3i \u00edch cho kh\u00e1ch s\u1ea1n.<\/p>\n

      \n
    1. Ghi nh\u1edb v\u00e0 x\u1eed l\u00fd c\u00f9ng l\u00fac nhi\u1ec1u c\u00f4ng vi\u1ec7c<\/strong><\/li>\n<\/ol>\n

      Nhi\u1ec7m v\u1ee5 c\u1ee7a ng\u01b0\u1eddi Qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n l\u00e0 t\u1ed5 ch\u1ee9c v\u00e0 qu\u1ea3n l\u00fd c\u00e1c ho\u1ea1t \u0111\u1ed9ng thu\u1ed9c c\u00e1c l\u0129nh v\u1ef1c nh\u00e0 h\u00e0ng, kh\u00e1ch s\u1ea1n, khu vui ch\u01a1i, \u2026v\u00ec th\u1ebf h\u1ecd c\u1ea7n c\u00f3 m\u1ed9t b\u1ed9 \u00f3c th\u00f4ng th\u00e1i \u0111\u1ec3 ghi nh\u1edb v\u00e0 x\u1eed l\u00fd nhi\u1ec1u c\u00f4ng vi\u1ec7c c\u00f9ng m\u1ed9t l\u00fac. Vi\u1ec7c ghi nh\u1edb v\u00e0 x\u1eed l\u00fd c\u00f9ng l\u00fac nhi\u1ec1u c\u00f4ng vi\u1ec7c gi\u00fap vi\u1ec7c v\u1eadn h\u00e0nh n\u00e3o b\u1ed9<\/a> c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd l\u00e0m vi\u1ec7c li\u00ean t\u1ee5c v\u00e0 nhanh nh\u1ea1y, ch\u1ee7 \u0111\u1ed9ng tr\u01b0\u1edbc m\u1ecdi vi\u1ec7c c\u0169ng nh\u01b0 c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh.<\/p>\n

        \n
      1. Quan s\u00e1t v\u00e0 ph\u00e2n t\u00edch s\u1ef1 vi\u1ec7c<\/strong><\/li>\n<\/ol>\n

        \u0110\u1ec3 l\u00e0m t\u1ed1t c\u00f4ng vi\u1ec7c c\u1ee7a m\u1ed9t nh\u00e0 qu\u1ea3n tr\u1ecb, ngo\u00e0i nh\u1eefng vi\u1ec7c l\u1edbn b\u1ea1n c\u1ea7n quan t\u00e2m \u0111\u1ebfn c\u00e1c chi ti\u1ebft nh\u1ecf (hoa t\u01b0\u01a1i, v\u1ec7 sinh \u1edf s\u1ea3nh v\u00e0 c\u00e1c b\u00e0n \u0111\u00f3n ti\u1ebfp, bi\u1ec3n qu\u1ea3ng c\u00e1o, \u2026) \u00a0b\u1edfi th\u1ef1c t\u1ebf \u00a0c\u00e1c chi ti\u1ebft d\u00f9 nh\u1ecf nh\u01b0ng l\u1ea1i \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn h\u00ecnh \u1ea3nh v\u00e0 danh ti\u1ebfng c\u1ee7a kh\u00e1ch s\u1ea1n. Bi\u1ebft ph\u00e2n t\u00edch v\u00e0 quan s\u00e1t c\u00e1c s\u1ef1 vi\u1ec7c gi\u00fap ng\u01b0\u1eddi qu\u1ea3n tr\u1ecb ho\u00e0n th\u00e0nh t\u1ed1t nhi\u1ec7m v\u1ee5, d\u1ef1 \u0111o\u00e1n v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng c\u00e1c c\u00f4ng vi\u1ec7c trong t\u01b0\u01a1ng lai.<\/p>\n

        \"\"<\/p>\n

          \n
        1. Kh\u1ea3 n\u0103ng ngo\u1ea1i ng\u1eef t\u1ed1t<\/strong><\/li>\n<\/ol>\n

          M\u1ed9t nh\u00e0 Qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n gi\u1ecfi ph\u1ea3i th\u00e0nh th\u1ea1o ngo\u1ea1i ng\u1eef chuy\u00ean ng\u00e0nh v\u00e0 giao ti\u1ebfp \u0111\u1ec3 \u0111\u00e0m ph\u00e1n v\u00e0 l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c \u0111\u1ed1i t\u00e1c \u0111\u1eb7c bi\u1ec7t l\u00e0 \u0111\u1ed1i t\u00e1c n\u01b0\u1edbc ngo\u00e0i v\u00e0 x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng ph\u00e1t sinh trong qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd.<\/p>\n

            \n
          1. Linh ho\u1ea1t v\u00e0 c\u00f3 t\u01b0 duy t\u1ed5 ch\u1ee9c<\/strong><\/li>\n<\/ol>\n

            C\u00e1c c\u00f4ng vi\u1ec7c ng\u00e0nh qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c c\u1ea5u th\u00e0nh t\u1eeb nhi\u1ec1u b\u1ed9 ph\u1eadn kh\u00e1c nhau v\u00e0 kh\u00f4ng c\u00f3 gi\u1edbi h\u1ea1n v\u1ec1 th\u1eddi gian b\u1edfi c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh s\u1ebd x\u1ea3y ra b\u1ea5t c\u1ee9 l\u00fac n\u00e0o. V\u00ec v\u1eady, ng\u01b0\u1eddi qu\u1ea3n l\u00fd ph\u1ea3i linh ho\u1ea1t trong vi\u1ec7c s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c v\u00e0 cu\u1ed9c s\u1ed1ng h\u1eb1ng ng\u00e0y \u0111\u1ed3ng th\u1eddi c\u00f3 t\u01b0 duy t\u1ed5 ch\u1ee9c t\u1ed1t \u0111\u1ec3 c\u00e1c c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh theo k\u1ebf ho\u1ea1ch.<\/p>\n

            \"\"<\/p>\n

              \n
            1. L\u00e0m vi\u1ec7c nh\u00f3m<\/strong><\/li>\n<\/ol>\n

              Nh\u00e0 Qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n gi\u1ecfi ph\u1ea3i c\u00f3 k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m v\u00e0 \u0111i\u1ec1u ti\u1ebft c\u00e1c m\u1ed1i quan h\u1ec7 gi\u1eefa qu\u1ea3n l\u00fd v\u1edbi nh\u00e2n vi\u00ean. Bi\u1ebft l\u1eafng nghe \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi kh\u00e1c c\u00f9ng nhau trao \u0111\u1ed5i v\u00e0 ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c ph\u00f9 h\u1ee3p v\u1edbi s\u1edf th\u00edch v\u00e0 n\u0103ng l\u1ef1c c\u1ee7a t\u1eebng ng\u01b0\u1eddi. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ea7n ph\u1ea3i bi\u1ebft l\u1eafng nghe, th\u1ea5u hi\u1ec3u v\u00e0 chia s\u1ebb t\u00e2m t\u01b0 nguy\u1ec7n v\u1ecdng c\u1ee7a ng\u01b0\u1eddi l\u00e0m vi\u1ec7c; s\u1eb5n s\u00e0ng chia s\u1ebb, gi\u00fap \u0111\u1ee1 nh\u1eefng kh\u00f3 kh\u0103n c\u00f9ng ng\u01b0\u1eddi l\u00e0m v\u00e0 \u0111\u1ed3ng nghi\u1ec7p t\u1ea1o n\u00ean s\u1ef1 g\u1eafn k\u1ebft gi\u1eefa c\u00e1c c\u00e1 nh\u00e2n t\u1ea1o n\u00ean s\u1ee9c m\u1ea1nh c\u1ee7a t\u1eadp th\u1ec3 \u0111\u1ec3 ho\u00e0n th\u00e0nh t\u1ed1t c\u00f4ng vi\u1ec7c<\/p>\n

              \u00a0B\u1ea1n \u0111\u00e3 c\u00f3 k\u1ef9 n\u0103ng n\u00e0o c\u1ee7a m\u1ed9t nh\u00e0 Qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n ch\u01b0a?<\/strong><\/h2>\n

              \u00a0\u0110\u1eebng lo l\u1eafng nh\u00e9, v\u1edbi \u0111\u1ed9i ng\u0169 gi\u1ea3ng vi\u00ean \u0111\u00e0o t\u1ea1o Ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n t\u1ea1i Cao \u0111\u1eb3ng Th\u01b0\u01a1ng m\u1ea1i v\u00e0 Du l\u1ecbch H\u00e0 N\u1ed9i s\u1ebd gi\u00fap c\u00e1c b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c c\u00e1c k\u1ef9 n\u0103ng n\u00e0y. Ngo\u00e0i vi\u1ec7c h\u1ecdc tr\u00ean l\u1edbp c\u00e1c b\u1ea1n c\u00f2n \u0111\u01b0\u1ee3c b\u1ed3i d\u01b0\u1ee1ng v\u00e0 \u0111\u00e0o t\u1ea1o qua c\u00e1c l\u1edbp k\u1ef9 n\u0103ng m\u1ec1m: k\u1ef9 n\u0103ng thuy\u1ebft tr\u00ecnh, k\u1ef9 n\u0103ng l\u00e0m MC\u2026 H\u00e3y \u0111\u1ebfn v\u1edbi HCCT \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t ng\u01b0\u1eddi Qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n gi\u1ecfi b\u1ea1n nh\u00e9.<\/p>\n

              \"B\u1ea1n
              B\u1ea1n h\u00e3y ch\u1ecdn HCCT \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ecdc c\u00e1c k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/em><\/figcaption><\/figure>\n

              Khi \u0111\u0103ng k\u00ed v\u00e0o tr\u01b0\u1eddng, c\u00e1c b\u1ea1n c\u00f3 nh\u1eefng quy\u1ec1n l\u1ee3i, ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 nh\u01b0:<\/p>\n

              * H\u1ecdc ph\u00ed theo quy \u0111\u1ecbnh \u0111\u1ed1i v\u1edbi c\u01a1 s\u1edf \u0111\u00e0o t\u1ea1o c\u00f4ng l\u1eadp<\/p>\n

              * C\u00f3 k\u00fd t\u00fac x\u00e1 cho h\u1ecdc vi\u00ean<\/p>\n

              * V\u1ecb tr\u00ed trung t\u00e2m thu\u1eadn ti\u1ec7n<\/p>\n

              * \u0110\u01b0\u1ee3c gi\u1edbi thi\u1ec7u vi\u1ec7c l\u00e0m th\u00eam<\/p>\n

              * H\u1ecdc b\u1ed5ng to\u00e0n ph\u1ea7n cho h\u1ecdc vi\u00ean hi\u1ebfu h\u1ecdc c\u00f3 ho\u00e0n c\u1ea3nh kh\u00f3 kh\u0103n<\/p>\n

              * H\u1ecdc th\u1eadt – l\u00e0m th\u1eadt t\u1eeb n\u0103m th\u1ee9 1 t\u1ea1i Doanh nghi\u1ec7p<\/p>\n

              * C\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c gi\u1edbi thi\u1ec7u vi\u1ec7c l\u00e0m sau t\u1ed1t nghi\u1ec7p<\/p>\n

              * C\u01a1 h\u1ed9i s\u0103n h\u1ecdc b\u1ed5ng to\u00e0n ph\u1ea7n l\u00ean t\u1edbi 100% cho c\u1ea3 3 n\u0103m h\u1ecdc.<\/p>\n

              \"\"<\/p>\n

              N\u1ed9p h\u1ed3 s\u01a1 x\u00e9t tuy\u1ec3n ngay!<\/strong><\/p>\n

              Trong n\u0103m 2023, tr\u01b0\u1eddng Cao \u0111\u1eb3ng Th\u01b0\u01a1ng m\u1ea1i v\u00e0 Du l\u1ecbch H\u00e0 N\u1ed9i ti\u1ebfp t\u1ee5c tuy\u1ec3n sinh t\u1ea5t c\u1ea3 c\u00e1c ng\u00e0nh \u0111\u00e0o t\u1ea1o b\u1eb1ng ph\u01b0\u01a1ng th\u1ee9c x\u00e9t \u0111i\u1ec3m h\u1ecdc b\u1ea1. Ch\u1ec9 c\u1ea7n t\u1ed1t nghi\u1ec7p THCS (H\u1ec7 song song 2 ch\u01b0\u01a1ng tr\u00ecnh THPT v\u00e0 Trung c\u1ea5p) ho\u1eb7c THPT (H\u1ec7 Cao \u0111\u1eb3ng v\u00e0 Trung c\u1ea5p), b\u1ea1n \u0111\u00e3 c\u00f3 th\u1ec3 theo \u0111u\u1ed5i ng\u00e0nh h\u1ecdc m\u00e0 m\u00ecnh mong mu\u1ed1n.<\/p>\n

              Ch\u1ec9 v\u1edbi 3 b\u01b0\u1edbc d\u1ec5 d\u00e0ng, b\u1ea1n \u0111\u00e3 c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh h\u1ecdc vi\u00ean c\u1ee7a tr\u01b0\u1eddng:<\/p>\n

              B\u01b0\u1edbc 1: \u0110\u0103ng k\u00fd tr\u00ean website: http:\/\/tuyen-sinh.emmiekio.com\/<\/p>\n

              B\u01b0\u1edbc 2: K\u1ebft b\u1ea1n qua zalo s\u1ed1 Hotline: 0868841179<\/p>\n

              B\u01b0\u1edbc 3: Ch\u1ee5p \u1ea3nh h\u1ecdc b\u1ea1 l\u1edbp 11 ho\u1eb7c k\u00ec 1 l\u1edbp 12 v\u00e0 g\u1eedi qua zalo<\/p>\n

              Nh\u1eadn h\u1ed3 s\u01a1 x\u00e9t tuy\u1ec3n t\u1eeb 01\/03\/2023.<\/p>\n

              Ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n: Nguy\u1ec5n G\u1ea5m – ph\u00f2ng CTHSSV<\/strong><\/p>\n

               <\/p>\n","protected":false},"excerpt":{"rendered":"

              C\u00f9ng v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a kinh t\u1ebf x\u00e3 h\u1ed9i v\u00e0 nhu c\u1ea7u tham quan ngh\u1ec9 d\u01b0\u1ee1ng c\u1ee7a con ng\u01b0\u1eddi ng\u00e0y c\u00e0ng l\u1edbn th\u00ec nhu c\u1ea7u nh\u00e2n l\u1ef1c cho ng\u00e0nh …<\/p>\n","protected":false},"author":5,"featured_media":7773,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[65,74],"tags":[],"_links":{"self":[{"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/posts\/7770"}],"collection":[{"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/comments?post=7770"}],"version-history":[{"count":1,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/posts\/7770\/revisions"}],"predecessor-version":[{"id":7776,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/posts\/7770\/revisions\/7776"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/media\/7773"}],"wp:attachment":[{"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/media?parent=7770"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/categories?post=7770"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/tags?post=7770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}