{"id":7966,"date":"2023-06-18T11:17:00","date_gmt":"2023-06-18T04:17:00","guid":{"rendered":"https:\/\/emmiekio.com\/?p=7966"},"modified":"2023-06-18T11:17:00","modified_gmt":"2023-06-18T04:17:00","slug":"nganh-quan-tri-dich-vu-nha-hang-va-an-uong","status":"publish","type":"post","link":"https:\/\/emmiekio.com\/nganh-quan-tri-dich-vu-nha-hang-va-an-uong\/","title":{"rendered":"Quy tr\u00ecnh ph\u1ee5c v\u1ee5 kh\u00e1ch \u0103n u\u1ed1ng sinh vi\u00ean ng\u00e0nh qu\u1ea3n tr\u1ecb d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng v\u00e0 \u0103n u\u1ed1ng n\u00ean bi\u1ebft"},"content":{"rendered":"

Theo th\u1ed1ng k\u00ea c\u1ee7a T\u1ed5ng c\u1ee5c Du l\u1ecbch thu\u1ed9c B\u1ed9 V\u0103n h\u00f3a, Th\u1ec3 thao v\u00e0 Du l\u1ecbch th\u00ec t\u1eeb th\u00e1ng 1 \u0111\u1ebfn th\u00e1ng 4\/2023 ng\u00e0nh du l\u1ecbch Vi\u1ec7t Nam \u0111\u00f3n g\u1ea7n 3,7 tri\u1ec7u kh\u00e1ch qu\u1ed1c t\u1ebf, ph\u1ee5c v\u1ee5 38 tri\u1ec7u l\u01b0\u1ee3t kh\u00e1ch n\u1ed9i \u0111\u1ecba. T\u1ed5ng thu t\u1eeb kh\u00e1ch du l\u1ecbch \u01b0\u1edbc \u0111\u1ea1t 196,6 ngh\u00ecn t\u1ef7 \u0111\u1ed3ng. Con s\u1ed1 n\u00e0y s\u1ebd gia t\u0103ng m\u1ea1nh khi Vi\u1ec7t Nam b\u01b0\u1edbc v\u00e0o m\u00f9a du l\u1ecbch v\u1edbi kh\u00e1ch n\u1ed9i \u0111\u1ecba cao \u0111i\u1ec3m nh\u1ea5t trong n\u0103m t\u1eeb th\u00e1ng 5 \u0111\u1ebfn h\u1ebft th\u00e1ng 8 h\u00e0ng n\u0103m<\/p>\n

K\u00e8m theo ho\u1ea1t \u0111\u1ed9ng du l\u1ecbch c\u1ee7a du kh\u00e1ch th\u00ec kh\u00f4ng th\u1ec3 thi\u1ebfu \u0111\u01b0\u1ee3c l\u00e0 s\u1eed d\u1ee5ng c\u00e1c d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng v\u00e0 \u0103n u\u1ed1ng trong su\u1ed1t chuy\u1ebfn \u0111i. Ph\u1ee5c v\u1ee5 kh\u00e1ch nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 v\u1eeba \u0111\u1ea3m b\u1ea3o t\u1ed1t d\u1ecbch v\u1ee5 \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 \u0111i\u1ec1u m\u00e0 b\u1ea5t c\u1ee9 nh\u00e0 h\u00e0ng n\u00e0o c\u0169ng c\u1ea7n quan t\u00e2m v\u00e0 \u0111\u1eb7t l\u00ean h\u00e0ng \u0111\u1ea7u v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5. \u0110\u1ed1i v\u1edbi sinh vi\u00ean ng\u00e0nh Qu\u1ea3n tr\u1ecb d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng v\u00e0 \u0103n u\u1ed1ng c\u00e1c b\u1ea1n c\u1ea7n ph\u1ea3i c\u00f3 c\u00e1ch nh\u00ecn t\u1ed5ng quan v\u1ec1 c\u00e1c quy tr\u00ecnh ph\u1ee5c v\u1ee5 kh\u00e1ch \u0103n u\u1ed1ng trong nh\u00e0 h\u00e0ng. B\u00e0i vi\u1ebft n\u00e0y s\u1ebd cung c\u1ea5p ki\u1ebfn th\u1ee9c t\u1ed5ng quan nh\u1ea5t v\u1ec1 quy tr\u00ecnh ph\u1ee5c v\u1ee5 kh\u00e1ch \u0103n u\u1ed1ng theo ki\u1ec3u ch\u1ecdn m\u00f3n danh cho sinh vi\u00ean ng\u00e0nh qu\u1ea3n tr\u1ecb d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng v\u00e0 \u0103n u\u1ed1ng<\/a> t\u00ecm hi\u1ec1u v\u00e0 ng\u01b0\u1eddi \u0111\u1ecdc quan t\u00e2m.<\/p>\n

Quy trinh ph\u1ee5c v\u1ee5 \u0103n u\u1ed1ng l\u00e0 g\u00ec?<\/p>\n

Quy tr\u00ecnh ph\u1ee5c v\u1ee5 kh\u00e1ch \u0103n u\u1ed1ng \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh t\u1ed5 ch\u1ee9c, ph\u1ee5c v\u1ee5 nh\u1eb1m th\u1ecfa m\u00e3n nhu c\u1ea7u \u0103n u\u1ed1ng c\u1ee7a kh\u00e1ch theo m\u1ed9t tr\u00ecnh t\u1ef1 nh\u1ea5t \u0111\u1ecbnh.<\/p>\n

Nh\u01b0 v\u1eady c\u00f3 th\u1ec3 n\u00f3i. quy tr\u00ecnh ph\u1ee5c v\u1ee5 kh\u00e1ch \u0103n u\u1ed1ng \u0111\u01b0\u1ee3c di\u1ec5n ra t\u1eeb khi chu\u1ea9n b\u1ecb \u0111\u1ebfn khi kh\u00e1ch \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5 v\u00e0 ra v\u1ec1 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n\u00a0 theo c\u00e1c b\u01b0\u1edbc sau:<\/p>\n

\"Quy
Quy tr\u00ecnh ph\u1ee5c v\u1ee5 kh\u00e1ch c\u1ee7a ng\u00e0nh Qu\u1ea3n tr\u1ecb d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng v\u00e0 \u0103n u\u1ed1ng<\/em><\/figcaption><\/figure>\n

C\u00e1c b\u01b0\u1edbc c\u1ea7n thi\u1ebft c\u1ee7a quy tr\u00ecnh ph\u1ee5c v\u1ee5 kh\u00e1ch \u0103n ki\u1ec3u ch\u1ecdn m\u00f3n trong ng\u00e0nh qu\u1ea3n tr\u1ecb d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng v\u00e0 \u0103n u\u1ed1ng<\/u><\/a><\/strong><\/h2>\n

B\u01b0\u1edbc 1: Chu\u1ea9n b\u1ecb tr\u01b0\u1edbc gi\u1edd ph\u1ee5c v\u1ee5<\/em><\/strong><\/p>\n

– Giai \u0111o\u1ea1n n\u00e0y \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u01b0\u1edbc khi kh\u00e1ch \u0111\u1ebfn nh\u00e0 h\u00e0ng. \u0110\u1ec3 chu\u1ea9n b\u1ecb chu \u0111\u00e1o v\u00e0 chuy\u00ean nghi\u1ec7p trong qu\u00e1 tr\u00ecnh ph\u1ee5c v\u1ee5 kh\u00e1ch \u0103n u\u1ed1ng th\u00ec nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 ph\u1ea3i c\u00f3 list c\u00e1c c\u00f4ng vi\u1ec7c c\u1ea7n l\u00e0m trong qu\u00e1 tr\u00ecnh ph\u1ee5c v\u1ee5 kh\u00e1ch theo m\u1ed9t tr\u00ecnh t\u1ef1 \u0111\u00e3 x\u00e1c \u0111\u1ecbnh. M\u1ed7i th\u1ef1c \u0111\u01a1n c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00e1c nhau s\u1ebd c\u00f3 t\u00ednh ch\u1ea5t, \u0111\u1ed1i t\u01b0\u1ee3ng, th\u1eddi gian v\u00e0 s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch kh\u00e1c nhau, vi\u1ec7c c\u1ea7n ph\u1ea3i c\u00f3 list c\u00e1c c\u00f4ng vi\u1ec7c nh\u01b0 v\u1eady \u0111\u1ec3 tr\u00e1nh \u0111\u01b0\u1ee3c vi\u1ec7c b\u1ecf s\u00f3t c\u00e1c c\u00f4ng vi\u1ec7c trong qu\u00e1 tr\u00ecnh ph\u1ee5c v\u1ee5 kh\u00e1ch.<\/p>\n

– V\u1edbi b\u01b0\u1edbc n\u00e0y nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 c\u1ea7n chu\u1ea9n b\u1ecb c\u00e1c n\u1ed9i dung c\u00f4ng vi\u1ec7c c\u01a1 b\u1ea3n nh\u01b0: Trang ph\u1ee5c c\u00e1 nh\u00e2n, v\u1ec7 sinh ph\u00f2ng \u0103n, trang thi\u1ebft b\u1ecb d\u1ee5ng c\u1ee5 trong nh\u00e0 h\u00e0ng ph\u1ee5c v\u1ee5 tr\u1ef1c ti\u1ebfp b\u1eefa \u0103n, ki\u1ec3m tra b\u00e0n gh\u1ebf, k\u00ea x\u1ebfp b\u00e0n gh\u1ebf theo y\u00eau c\u1ea7u c\u1ee7a t\u1eebng lo\u1ea1i ti\u1ec7c v\u00e0 y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch \u0111\u1ea3m b\u1ea3o th\u1ea9m m\u1ef9 thu\u1eadn ti\u1ec7n cho kh\u00e1ch v\u00e0 ng\u01b0\u1eddi ph\u1ee5c v\u1ee5. Ki\u1ec3m tra th\u1ef1c \u0111\u01a1n v\u00e0 ph\u1ed1i h\u1ee3p v\u1edbi b\u1ed9 ph\u1eadn b\u1ebfp chu\u1ea9n b\u1ecb \u0111\u1ed3 \u0103n theo th\u1ef1c \u0111\u01a1n \u0111\u1ea3m b\u1ea3o v\u1ec1 th\u1eddi gian ph\u1ee5c v\u1ee5 h\u1ee3p v\u1edbi b\u1ed9 ph\u1eadn bar \u0111\u1ec3 chu\u1ea9n b\u1ecb \u0111\u1ed3 u\u1ed1ng trong b\u1eefa \u0103n….. \u0110\u1ec3 tr\u00e1nh c\u00e1c thi\u1ebfu s\u00f3t x\u1ea3y ra, sau khi chu\u1ea9n b\u1ecb theo list c\u00f4ng vi\u1ec7c \u0111\u00e3 \u0111\u01b0\u1ee3c li\u1ec7t k\u00ea nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 c\u1ea7n ki\u1ec3m tra l\u1ea1i tr\u01b0\u1edbc gi\u1edd kh\u00e1ch \u0111\u1ebfn v\u00e0 s\u1eb5n s\u00e0ng \u0111\u1ee9ng v\u00e0 v\u1ecb tr\u00ed ph\u1ee5c v\u1ee5.<\/p>\n

– B\u01b0\u1edbc chu\u1ea9n b\u1ecb tr\u01b0\u1edbc gi\u1edd ph\u1ee5c v\u1ee5 kh\u00e1ch trong d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng v\u00e0 \u0103n u\u1ed1ng c\u00f3 \u00fd ngh\u0129a quan tr\u1ecdng v\u00e0 t\u00e1c \u0111\u1ed9ng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn qu\u00e1 tr\u00ecnh ph\u1ee5c v\u1ee5 kh\u00e1ch trong b\u1eefa \u0103n. N\u1ebfu b\u01b0\u1edbc chu\u1ea9n b\u1ecb\u00a0 n\u00e0y \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n k\u1ef9 l\u01b0\u1ee1ng\u00a0 th\u00ec qu\u00e1 trinh ph\u1ee5c v\u1ee5 kh\u00e1ch trong b\u1eefa \u0103n s\u1ebd \u0111\u01b0\u1ee3c t\u1ed1t h\u01a1n v\u00e0 g\u00e2n \u1ea5n t\u01b0\u1ee3ng t\u1ed1t v\u1edbi kh\u00e1ch h\u00e0ng v\u1ec1 d\u1ecbch v\u1ee5 ph\u1ee5c v\u1ee5.<\/p>\n

B\u01b0\u1edbc 2: \u0110\u00f3n d\u1eabn kh\u00e1ch v\u00e0 x\u1ebfp ch\u1ed7 ng\u1ed3i cho kh\u00e1ch<\/em><\/strong><\/p>\n

Trong ng\u00e0nh d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng v\u00e0 \u0103n u\u1ed1ng<\/u><\/a> khi ph\u1ee5c v\u1ee5 kh\u00e1ch \u0103n t\u1ea1i nh\u00e0 h\u00e0ng s\u1ebd c\u00f3 nhi\u1ec1u giai \u0111o\u1ea1n ph\u1ee5c v\u1ee5 kh\u00e1c nhau, m\u1ed7i giai \u0111o\u1ea1n do m\u1ed9t c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c chuy\u00ean bi\u1ec7t h\u00f3a th\u1ef1c hi\u1ec7n. T\u1ea1i b\u01b0\u1edbc \u0111\u00f3n d\u1eabn kh\u00e1ch v\u00e0 x\u1ebfp ch\u1ed7 ng\u1ed3i cho kh\u00e1ch s\u1ebd do nh\u00e2n vi\u00ean \u0111\u00f3n ti\u1ebfp c\u1ee7a b\u1ed9 ph\u1eadn b\u00e0n \u0111\u1ea3m nh\u1eadn.<\/p>\n

\u0110\u1ebfn gi\u1edd \u0103n theo l\u1ecbch \u0111\u1eb7t c\u1ee7a kh\u00e1ch nh\u00e2n vi\u00ean s\u1ebd \u0111\u1ee9ng \u1edf ngo\u00e0i ph\u00f2ng \u0103n v\u1edbi trang ph\u1ee5c v\u00e0 t\u01b0 th\u1ebf chuy\u00ean nghi\u1ec7p v\u00e0 l\u1ecbch s\u1ef1 v\u00e0 th\u1ef1c hi\u1ec7n vi\u1ec7c \u0111\u00f3n kh\u00e1ch ban \u0111\u1ea7u \u0111\u1ea7y \u0111\u1ee7 theo tr\u00ecnh t\u1ef1 sau:<\/p>\n

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  1. Ch\u00e0o \u0111\u00f3n kh\u00e1ch.:<\/em> \u0110\u00e2y l\u00e0 b\u01b0\u1edbc quan tr\u1ecdng g\u00e2y \u1ea5n t\u01b0\u1ee3ng v\u00e0 thi\u1ec7n c\u1ea3m v\u1edbi kh\u00e1ch v\u1ec1 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng v\u00e0 \u0103n u\u1ed1ng, do v\u1eady nh\u00e2n vi\u00ean \u0111\u00f3n ti\u1ebfp ph\u1ea3i ch\u00e0o kh\u00e1ch v\u1edbi n\u1ee5 c\u01b0\u1eddi n\u1ed3ng \u1ea5m d\u1ec5 m\u1ebfn v\u00e0 c\u00f3 th\u00e1i \u0111\u1ed9 t\u00f4n tr\u1ecdng. \u0110\u1eb7c bi\u1ec7t nh\u00e2n vi\u00ean \u0111\u00f3n ti\u1ebfp b\u1eb1ng nhi\u1ec1u c\u00e1ch kh\u00e1c nhau n\u00ean bi\u1ebft ho\u1eb7c nh\u1edb t\u00ean kh\u00e1ch h\u00e0ng \u2013 kh\u00e1ch h\u00e0ng lu\u00f4n mu\u1ed1n \u0111\u01b0\u1ee3c g\u1ecdi t\u00ean \u0111\u00edch danh c\u1ee7a m\u00ecnh \u0111\u1ec3 t\u1ea1o s\u1ef1 g\u1ea7n g\u0169i, th\u00e2n thi\u1ec7n v\u00e0 th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m chu \u0111\u00e1o v\u1edbi kh\u00e1ch h\u00e0ng su\u1ed1t qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 t\u1ea1i nh\u00e0 h\u00e0ng.<\/li>\n
  2. T\u00ecm hi\u1ec3u nhu c\u1ea7u c\u1ee7a kh\u00e1ch v\u00e0 gi\u1edbi thi\u1ec7u:<\/em> V\u1edbi b\u01b0\u1edbc n\u00e0y nh\u00e2n vi\u00ean \u0111\u00f3n ti\u1ebfp c\u1ea7n bi\u1ebft ho\u1eb7c khai th\u00e1c nhu c\u1ea7u c\u1ee7a t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng\u00a0 kh\u00e1ch h\u00e0ng \u0111\u1eb7t tr\u01b0\u1edbc hay ch\u01b0a \u0111\u1eb7t tr\u01b0\u1edbc. \u0110\u1ed3ng th\u1eddi ch\u1ee7 \u0111\u1ed9ng gi\u1edbi thi\u1ec7u quan c\u1ea3nh ph\u00f2ng \u0103n v\u00e0 c\u00e1c m\u00f3n \u0103n trong nh\u00e0 h\u00e0ng c\u00f3 th\u1ec3 ph\u1ee5c v\u1ee5 kh\u00e1ch , \u0111\u1ed3ng th\u1eddi tr\u1ea3 l\u1eddi m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd v\u00e0 ch\u00ednh x\u00e1c \u0111\u1ed1i v\u1edbi c\u00e1c c\u00e2u h\u1ecfi m\u00e0 kh\u00e1ch \u0111\u01b0a ra.<\/li>\n
  3. \u00a0D\u1eabn kh\u00e1ch v\u00e0o ch\u1ed7 ng\u1ed3i: <\/em>Khi d\u1eabn kh\u00e1ch v\u00e0o ch\u1ed7 ng\u1ed3i nh\u00e2n vi\u00ean \u0111\u00f3n ti\u1ebfp ph\u1ea3i x\u1eed l\u00fd nhanh m\u1ecdi t\u00ecnh hu\u1ed1ng; n\u1ebfu l\u00e0 kh\u00e1ch \u0111\u1eb7t tr\u01b0\u1edbc th\u00ec s\u1ebd d\u1eabn kh\u00e1ch \u0111\u1ebfn \u0111\u00fang b\u00e0 \u0111\u00e3 \u0111\u1eb7t; n\u1ebfu kh\u00e1ch ch\u01b0a \u0111\u1eb7t tr\u01b0\u1edbc th\u00ec nh\u00e2n vi\u00ean d\u1eabn kh\u00e1ch ph\u1ea3i quan s\u00e1t s\u1ed1 b\u00e0n tr\u1ed1ng, x\u00e1c \u0111\u1ecbnh s\u1ed1 l\u01b0\u1ee3ng ng\u01b0\u1eddi ph\u00f9 h\u1ee3p \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh v\u1ecb tr\u00ed b\u00e0n ng\u1ed3i ph\u00f9 h\u1ee3p v\u1edbi t\u00ecnh tr\u1ea1ng b\u00e0n tr\u1ed1ng hi\u1ec7n c\u00f3, ph\u1ed1i h\u1ee3p v\u1edbi c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c trong nh\u00e0 h\u00e0ng \u0111\u1ec3 x\u1eed l\u00fd nhanh nh\u1ea5t tr\u00e1nh \u0111\u1ec3 kh\u00e1ch \u0111\u1ee3i l\u00e2u; n\u1ebfu tr\u01b0\u1eddng h\u1ee3p h\u1ebft b\u00e0n th\u00ec c\u00e1ch t\u1ed1t nh\u1ea5t n\u00ean xin l\u1ed7i kh\u00e1ch, h\u1eb9n m\u1ed9t d\u1ecbp kh\u00e1ch ho\u1eb7c gi\u1edbi thi\u1ec7u \u0111\u1ebfn c\u00e1c nh\u00e0 h\u00e0ng k\u1ebf b\u00ean (n\u1ebfu c\u00f3) \u0111\u1ec3 kh\u00e1ch vui v\u1ebb ra v\u1ec1.<\/li>\n
  4. Gi\u1edbi thi\u1ec7u nh\u00e2n vi\u00ean tr\u1ef1c b\u00e0n v\u1edbi kh\u00e1ch<\/em>: \u0110\u00e2y l\u00e0 giai \u0111o\u1ea1n cu\u1ed1i c\u00f9ng c\u1ee7a nh\u00e2n vi\u00ean \u0111\u00f3n kh\u00e1ch. Khi kh\u00e1ch \u0111\u00e3 ng\u1ed3i \u1ed5n \u0111\u1ecbnh nh\u00e2n vi\u00ean \u0111\u00f3n ti\u1ebfp gi\u1edbi thi\u1ec7u v\u1edbi kh\u00e1ch v\u1ec1 nh\u00e2n vi\u00ean tr\u1ef1c ti\u1ebfp ph\u1ee5c v\u1ee5 v\u00e0 n\u00ean gi\u1edbi thi\u1ec7u c\u1ea3 t\u00ean ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 \u0111\u1ec3 t\u1ea1o s\u1ef1 g\u1ea7n g\u0169i v\u1edbi kh\u00e1ch.<\/li>\n<\/ol>\n

    B\u01b0\u1edbc 3: Gi\u1edbi thi\u1ec7u th\u1ef1c \u0111\u01a1n v\u00e0 ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u<\/em><\/strong><\/p>\n

    \u1ede b\u01b0\u1edbc n\u00e0y \u0111\u00f2i h\u1ecfi ng\u01b0\u1eddi nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 ph\u1ea3i c\u00f3 s\u1ef1 hi\u1ec3u bi\u1ebft s\u00e2u v\u00e0 th\u00f4ng th\u1ea1o v\u1ec1 c\u00e1c lo\u1ea1i th\u1ef1c \u0111\u01a1n c\u1ee7a nh\u00e0 h\u00e0ng. Chuy\u1ec3n th\u1ef1c \u0111\u01a1n cho kh\u00e1ch h\u00e0ng ch\u1ecdn m\u00f3n, n\u1ebfu s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch \u0111\u00f4ng c\u00f3 th\u1ec3 \u0111\u01b0a th\u1ef1c \u0111\u01a1n cho nhi\u1ec1u kh\u00e1ch c\u00f9ng ch\u1ecdn. M\u1ed9t \u0111i\u1ec3m l\u01b0u \u00fd trong b\u01b0\u1edbc n\u00e0y l\u00e0 khi \u0111\u01b0a th\u1ef1c \u0111\u01a1n l\u1ef1a ch\u1ecdn m\u00f3n cho kh\u00e1ch th\u00ec ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 n\u00ean \u0111\u01b0a cho ph\u1ee5 n\u1eef tr\u01b0\u1edbc v\u00e0 gi\u1edbi thi\u1ec7u v\u1ec1 c\u00e1c m\u00f3n \u0103n ch\u00ednh trong ng\u00e0y v\u00e0 c\u00e1c h\u00ecnh th\u1ee9c khuy\u1ebfn m\u00e3i, m\u1ee9c gi\u00e1…. Ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 n\u00ean \u0111\u1ec3 cho kh\u00e1ch m\u1ed9t v\u00e0i ph\u00fat suy ngh\u0129 khi ch\u1ecdn m\u00f3n.<\/p>\n

    \u0110\u1ec3 ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u m\u1ed9t c\u00e1ch \u0111\u1ea7y \u0111\u1ee7 kh\u00f4ng \u0111\u1ebb b\u1ecf s\u00f3t c\u00e1c y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch, ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 c\u1ea7n chu\u1ea9n b\u1ecb phi\u1ebfu y\u00eau c\u1ea7u \u0111\u00e3 \u0111\u01b0\u1ee3c in s\u1eb5n c\u00f3 \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin c\u1ea7n thi\u1ebft c\u1ee7a phi\u1ebfu y\u00eau c\u1ea7u \u0111\u1eb7t m\u00f3n. Ghi r\u00f5 y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch v\u1ec1 c\u00e1c m\u00f3n trong th\u1ef1c \u0111\u01a1n nh\u01b0 lo\u1ea1i m\u00f3n, s\u1ed1 l\u01b0\u1ee3ng, y\u00eau c\u1ea7u \u0111\u1ed1i v\u1edbi t\u1eebng m\u00f3n…….Sau khi ghi xong ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 c\u1ea7n nh\u1eafc l\u1ea1i y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch m\u1ed9t l\u1ea7n n\u1eefa \u0111\u1ec3 kh\u1eb3ng \u0111\u1ecbnh m\u1ed9t l\u1ea7n cho kh\u00e1ch x\u00e1c \u0111\u1ecbnh l\u00e0 \u0111\u00fang.<\/p>\n

    Trong kinh doanh ng\u00e0nh d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng v\u00e0 \u0103n u\u1ed1ng<\/u><\/a> ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch l\u00e0 b\u01b0\u1edbc b\u00e1n h\u00e0ng quan tr\u1ecdng. V\u00ec v\u1eady, \u0111\u00f2i h\u1ecfi nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 b\u00e0n ph\u1ea3i c\u00f3 ngh\u1ec7 thu\u1eadt kh\u00e9o l\u00e9o \u0111\u1ec3 gi\u1edbi thi\u1ec7u, g\u1ee3i \u00fd, t\u01b0 v\u1ea5n v\u00e0 h\u1ed7 tr\u1ee3 kh\u00e1ch trong qu\u00e1 tr\u00ecnh l\u1ef1a ch\u1ecdn th\u1ef1c \u0111\u01a1n ph\u00f9 h\u1ee3p v\u1edbi s\u1edf th\u00edch v\u00e0 kh\u1ea3 n\u0103ng t\u00e0i ch\u00ednh \u0111\u1ec3 kh\u00e1ch h\u00e0ng nhanh ch\u00f3ng ch\u1ed1t \u0111\u01a1n y\u00eau c\u1ea7u v\u00e0 nh\u00e0 h\u00e0ng t\u0103ng doanh thu.<\/p>\n

    B\u01b0\u1edbc 4: Chuy\u1ec3n c\u00e1c y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch cho c\u00e1c b\u1ed9 ph\u1eadn c\u00f3 li\u00ean quan<\/em><\/strong><\/p>\n

    Sau khi ch\u1ed1t th\u1ef1c \u0111\u01a1n v\u1edbi kh\u00e1ch h\u00e0ng t\u1ed5 tr\u01b0\u1edfng b\u00e0n ho\u1eb7c ng\u01b0\u1eddi qu\u1ea3n l\u00fd nh\u00e0 h\u00e0ng chuy\u1ec3n phi\u1ebfu cho b\u1ed9 ph\u1eadn thu ng\u00e2n,b\u1ebfp, bar v\u00e0 c\u00e1c b\u1ed9 ph\u1eadn li\u00ean quan \u0111\u1ec3 c\u00f9ng th\u1ef1c hi\u1ec7n. \u0110\u1eb7c bi\u1ec7t ch\u00fa \u00fd trong b\u01b0\u1edbc n\u00e0y ph\u1ea3i c\u00f3 s\u1ef1 ph\u1ed1i h\u1ee3p ch\u1eb7t ch\u1ebd gi\u1eefa 3 b\u1ed9 ph\u1eadn trong nh\u00e0 h\u00e0ng B\u00e0n – B\u1ebfp \u2013 Bar.<\/p>\n

    Khi chuy\u1ec3n y\u00eau c\u1ea7u c\u1ea7n x\u00e1c \u0111\u1ecbnh th\u1ee9 t\u1ef1 c\u00e1c m\u00f3n \u0103n v\u00e0 c\u00e2n nh\u1eafc th\u1eddi gian ch\u1ebf bi\u1ebfn \u0111\u1ed1i v\u1edbi t\u1eebng m\u00f3n \u0103n tr\u00e1nh \u0111\u1ec3 cho kh\u00e1ch ch\u1edd \u0111\u1ee3i l\u00e2u. Trong th\u1eddi gian kh\u00e1ch ch\u1edd \u0111\u1ee3i m\u00f3n \u0103n nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 c\u00f3 th\u1ec3 gi\u1edbi thi\u1ec7u th\u00eam c\u00e1c lo\u1ea1i \u0111\u1ed3 u\u1ed1ng ph\u1ee5 tr\u01b0\u1edbc khi m\u00f3n \u0103n \u0111\u01b0\u1ee3c mang l\u00ean<\/p>\n

    B\u01b0\u1edbc 5: nh\u1eadn m\u00f3n \u0103n theo th\u1ef1c \u0111\u01a1n t\u1eeb c\u00e1c b\u1ed9 ph\u1eadn<\/em><\/strong><\/p>\n

    Khi nh\u1eadn m\u00f3n \u0103n v\u00e0 \u0111\u1ed3 u\u1ed1ng t\u1eeb b\u1ed9 ph\u1eadn b\u1ebfp v\u00e0 bar, nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 ph\u1ea3i ki\u1ec3m tra ch\u1ee7ng lo\u1ea1i, s\u1ed1 l\u01b0\u1ee3ng, \u0111\u1ecbnh l\u01b0\u1ee3ng v\u00e0 c\u00e1c y\u00eau c\u1ea7u c\u1ea7n thi\u1ebft v\u1ec1 m\u00e0u s\u1eafc, m\u00f9i v\u1ecb, tr\u1ea1ng th\u00e1i c\u1ee7a c\u00e1c m\u00f3n \u0103n khi kh\u00e1ch trao \u0111\u1ed5i trong qu\u00e1 tr\u00ecnh ch\u1ecdn m\u00f3n. T\u1ed1i k\u1ef5 vi\u1ec7c nh\u1ea7m m\u00f3n \u0103n v\u00e0 \u0111\u1ed3 u\u1ed1ng \u0111\u1ed1i v\u1edbi kh\u00e1ch \u0111i\u1ec1u n\u00e0y th\u1ec3 hi\u1ec7n kh\u00f4ng chuy\u00ean nghi\u1ec7p v\u00e0 kh\u00f4ng c\u1ea9n th\u1eadn trong qu\u00e1 tr\u00ecnh ph\u1ee5c v\u1ee5 kh\u00e1ch. N\u1ebfu c\u00f3 sai s\u00f3t th\u00ec xin l\u1ed7i kh\u00e1ch v\u00e0 nhanh ch\u00f3ng \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u1ea5p d\u1eabn c\u1ee7a m\u00f3n \u0103n v\u00e0 \u0111\u00e1p \u1ee9ng mong \u0111\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng<\/p>\n

    B\u01b0\u1edbc 6: Ph\u1ee5c v\u1ee5 kh\u00e1ch \u0103n u\u1ed1ng <\/em><\/strong><\/p>\n

    \u0110\u00e2y l\u00e0 kh\u00e2u quan tr\u1ecdng trong ph\u1ee5c v\u1ee5, v\u00ec \u0111\u00e2y l\u00e0 kho\u1ea3ng th\u1eddi gian nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 ti\u1ebfp x\u00fac v\u1edbi kh\u00e1ch nhi\u1ec1u nh\u1ea5t. Nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 ph\u1ea3i \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i t\u1eeb trang tr\u00ed b\u00e0n \u0103n, c\u1ea5t b\u1ecf \u0111\u1ed3 d\u00f9ng kh\u00f4ng c\u1ea7n thi\u1ebft \u0111\u1ebfn b\u1ed5 sung nh\u1eefng d\u1ee5ng c\u1ee5 th\u00edch h\u1ee3p v\u1edbi m\u00f3n \u0103n kh\u00e1ch v\u1eeba g\u1ecdi.<\/p>\n

    Quy tr\u00ecnh ph\u1ee5c v\u1ee5 \u0103n t\u1ea1i b\u00e0n cho kh\u00e1ch l\u1ea7n l\u01b0\u1ee3t t\u1eeb khai v\u1ecb \u0111\u1ebfn m\u00f3n ch\u00ednh v\u00e0 sau c\u00f9ng l\u00e0 tr\u00e1ng mi\u1ec7ng. \u1ede q\u00faa tr\u00ecnh n\u00e0y th\u00f4ng qua c\u00e1c thao t\u00e1c ph\u1ee5c v\u1ee5 s\u1ebd th\u1ec3 hi\u1ec7n r\u00f5 k\u1ef9 n\u0103ng ngh\u1ec1 c\u1ee7a nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5. Do v\u1eady \u0111\u00f2i h\u1ecfi nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 ph\u1ea3i c\u00f3 tay ngh\u1ec1 cao, thao t\u00e1c th\u00e0nh th\u1ea1o, thu\u1ea7n th\u1ee5c c\u0169ng nh\u01b0 x\u1eed l\u00fd linh ho\u1ea1t c\u00e1c t\u00ecnh hu\u1ed1ng ph\u00e1t sinh x\u1ea3y ra trong qu\u00e1 tr\u00ecnh ph\u1ee5c v\u1ee5 t\u1ea1i b\u00e0n. T\u1ea5t c\u1ea3 c\u00e1c doanh nghi\u1ec7p ho\u1ea1t \u0111\u1ed9ng trong ng\u00e0nh d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng v\u00e0 \u0103n u\u1ed1ng<\/u><\/a> \u0111\u1ec1u quan t\u00e2m ph\u00e1t tri\u1ec3n \u0111\u1ed9i ng\u0169 ph\u1ee5c v\u1ee5 b\u00e0n \u2013 b\u1ed9 ph\u1eadn x\u01b0\u01a1ng s\u1ed1ng quy\u1ebft \u0111\u1ecbnh s\u1ef1 quay tr\u1edf l\u1ea1i hay ra \u0111i c\u1ee7a kh\u00e1ch v\u00e0 quy\u1ebft \u0111\u1ecbnh \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng doanh thu c\u1ee7a doanh nghi\u1ec7p.<\/p>\n

    B\u01b0\u1edbc 7: Thanh to\u00e1n v\u00e0 xin \u00fd ki\u1ebfn kh\u00e1ch<\/em><\/strong><\/p>\n

    Khi nh\u1eadn t\u00edn hi\u1ec7u thanh to\u00e1n b\u1eefa \u0103n t\u1eeb kh\u00e1ch v\u00e0 kh\u00f4ng c\u00f3 y\u00eau c\u1ea7u g\u00ec th\u00eam nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 th\u1ef1c hi\u1ec7n vi\u1ec7c thanh to\u00e1n cho kh\u00e1ch. Khi nh\u1eadn h\u00f3a \u0111\u01a1n thanh to\u00e1n t\u1eeb b\u1ed9 ph\u1eadn thu ng\u00e2n nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 ph\u1ea3i ki\u1ec3m tra c\u1ea9n th\u1eadn c\u00e1c s\u1ea3n ph\u1ea9m kh\u00e1ch \u0111\u00e3 d\u00f9ng trong b\u1eefa \u0103n v\u00e0 t\u00ednh to\u00e1n l\u1ea1i phi\u1ebfu thanh to\u00e1n m\u1ed9t l\u1ea7n n\u1eefa tr\u01b0\u1edbc khi \u0111\u01b0a cho kh\u00e1ch.<\/p>\n

    M\u1ed9t l\u01b0u \u00fd mang t\u00ednh ngh\u1ec7 thu\u1eadt ph\u1ee5c v\u1ee5 b\u00e0n l\u00e0 ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 c\u00f3 nh\u1eefng nh\u1eadn bi\u1ebft khi n\u00e0o kh\u00e1ch s\u1eb5n s\u00e0ng thanh to\u00e1n v\u00e0 ai s\u1ebd l\u00e0 ng\u01b0\u1eddi thanh to\u00e1n \u0111\u1ec3 ti\u1ebfn g\u1ea7n \u0111\u1ebfn h\u1ecd \u0111\u1ec3 th\u1ef1c hi\u1ec7n vi\u1ec7c thanh to\u00e1n v\u00e0 kh\u00f4ng qu\u00ean l\u1eddi c\u1ea3m \u01a1n kh\u00e1ch h\u00e0ng sau khi h\u1ecd thanh to\u00e1n xong.<\/p>\n

    Sau khi thanh to\u00e1n xong v\u1edbi kh\u00e1ch nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 kh\u00f4ng qu\u00ean vi\u1ec7c xin \u00fd ki\u1ebfn kh\u00e1ch h\u00e0ng v\u1ec1 b\u1eefa \u0103n v\u1eeba \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5 nh\u01b0: ch\u1ea5t l\u01b0\u1ee3ng m\u00f3n \u0103n, c\u00e1ch th\u1ee9c t\u1ed5 ch\u1ee9c, th\u00e1i \u0111\u1ed9 ph\u1ee5c v\u1ee5 c\u00e1c ti\u1ec7n nghi, ti\u1ec7n \u00edch c\u1ee7a nh\u00e0 h\u00e0ng\u00a0 \u0111\u1ec3 r\u00fat kinh nghi\u1ec7m v\u00e0 nh\u1eb1m n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng v\u00e0 \u0103n u\u1ed1ng c\u1ee7a nh\u00e0 h\u00e0ng kh\u00e1ch s\u1ea1n.<\/p>\n

    B\u01b0\u1edbc 8: Ti\u1ec5n kh\u00e1ch<\/em><\/strong><\/p>\n

    Kh\u00f4ng ch\u1ec9 g\u00e2y \u1ea5n t\u01b0\u1ee3ng khi \u0111\u00f3n kh\u00e1ch m\u00e0 nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 c\u00f2n n\u00ean g\u00e2y thi\u1ec7n c\u1ea3m, t\u1ea1o \u1ea5n t\u01b0\u1ee3ng t\u1ed1t \u0111\u1eb9p v\u1edbi kh\u00e1ch h\u00e0ng th\u1eadm tr\u00ed t\u1ea1o ra s\u1ef1 th\u1ea5u hi\u1ec3u, th\u00e2n quen v\u1edbi kh\u00e1ch h\u00e0ng sau b\u1eefa \u0103n. Vi\u1ec7c ti\u1ebfn kh\u00e1ch v\u1edbi t\u00e2m th\u1ebf nh\u01b0 v\u1eady s\u1ebd t\u1ea1o c\u01a1 h\u1ed9i cho kh\u00e1ch s\u1edbm quay tr\u1edf l\u1ea1i nh\u00e0 h\u00e0ng s\u1eed d\u1ee5ng c\u00e1c d\u1ecbch v\u1ee5 trong l\u1ea7n ti\u1ebfp theo. \u0110\u00e2y l\u00e0 c\u01a1 s\u1edf \u0111\u1ec3 t\u0103ng l\u01b0\u1ee3ng kh\u00e1ch ti\u1ec1m n\u0103ng c\u1ee7a nh\u00e0 h\u00e0ng v\u00e0 t\u1ea1o ra doanh thu l\u1edbn.<\/p>\n

    B\u01b0\u1edbc 9: Thu d\u1ecdn<\/em><\/strong><\/p>\n

    \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o b\u00e0n \u0103n \u0111\u01b0\u1ee3c v\u1eadn h\u00e0nh h\u1ebft c\u00f4ng su\u1ea5t v\u00e0 kh\u00e9p k\u00edn qu\u00e1 tr\u00ecnh ph\u1ee5c v\u1ee5 kh\u00e1ch th\u00ec ngay sau khi ti\u1ec5n kh\u00e1ch nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 b\u00e0n ph\u1ea3i ti\u1ebfn h\u00e0nh d\u1ecdn b\u00e0n c\u00e0ng nhanh c\u00e0ng t\u1ed1t v\u00e0 tu\u00e2n th\u1ee7 theo tr\u00ecnh t\u1ef1 \u0111\u00e3 \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh. Khi l\u00e0m t\u1ed1t b\u01b0\u1edbc n\u00e0y s\u1ebd t\u1ea1o \u1ea5n t\u01b0\u1ee3ng t\u1ed1t cho c\u00e1c kh\u00e1ch h\u00e0ng \u0111ang ch\u1edd \u0111\u1ee3i c\u00f3 b\u00e0n \u0103n t\u1ea1i nh\u00e0 h\u00e0ng \u0111\u1ed3ng th\u1eddi l\u00e0 c\u01a1 s\u1edf \u0111\u1ec3 th\u00fac \u0111\u1ea9y vi\u1ec7c b\u00e1n h\u00e0ng v\u00e0 t\u0103ng doanh thu cho nh\u00e0 h\u00e0ng kh\u00e1ch s\u1ea1n.v<\/p>\n

    \u0110\u1ec3 c\u00f3 tay ngh\u1ec1, k\u1ef9 n\u0103ng<\/a> c\u1ee7a m\u1ed9t nh\u00e2n vi\u1ec7n ph\u1ee5c v\u1ee5 b\u00e0n gi\u1ecfi, \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a th\u1ecb tr\u01b0\u1eddng lao \u0111\u1ed9ng, c\u00f3 c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n, c\u00f3 m\u1ee9c thu nh\u1eadp cao th\u00ec nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 b\u00e0n c\u1ea7n \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o m\u1ed9t c\u00e1ch b\u00e0i b\u1ea3n. Hi\u1ec7n nay c\u00f3 r\u1ea5t nhi\u1ec1u c\u01a1 s\u1edf gi\u00e1o d\u1ee5c t\u1eeb b\u1eadc \u0111\u1ea1i h\u1ecdc cho \u0111\u1ebfn cao \u0111\u1eb3ng, trung c\u1ea5p, s\u01a1 c\u1ea5p \u0111\u1ec1u \u0111\u00e0o v\u1ec1 ng\u00e0nh qu\u1ea3n tr\u1ecb d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng v\u00e0 \u0103n u\u1ed1ng. C\u00e1c b\u1ea1n h\u1ecdc sinh \u0111ang mu\u1ed1n theo h\u1ecdc ng\u00e0nh n\u00e0y th\u00ec c\u00f3 r\u1ea5t nhi\u1ec1u c\u01a1 h\u1ed9i \u0111\u1ec3 l\u1ef1a ch\u1ecdn.<\/p>\n

    \"Gi\u1edd
    Gi\u1edd h\u1ecdc ph\u1ee5c v\u1ee5 b\u00e0n c\u1ee7a sinh vi\u00ean HCCT<\/em><\/figcaption><\/figure>\n

    Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Th\u01b0\u01a1ng m\u1ea1i v\u00e0 Du l\u1ecbch H\u00e0 N\u1ed9i<\/a> l\u00e0 c\u01a1 s\u1edf \u0111\u00e0o t\u1ea1o c\u00f4ng l\u1eadp uy t\u00edn c\u00f3 b\u1ec1 d\u00e0y l\u1ecbch s\u1eed 58 n\u0103m trong \u0111\u00e0o t\u1ea1o ngu\u1ed3n nh\u00e2n l\u1ef1c cho l\u0129nh v\u1ef1c Th\u01b0\u01a1ng m\u1ea1i \u2013 Du l\u1ecbch cho th\u1ee7 \u0111\u00f4 v\u00e0 c\u1ea3 n\u01b0\u1edbc. \u0110\u1ed1i v\u1edbi ng\u00e0nh qu\u1ea3n tr\u1ecb d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng v\u00e0 \u0103n u\u1ed1ng l\u00e0 m\u1ed9t trong nh\u1eefng ng\u00e0nh thu\u1ed9c khoa Kh\u00e1ch s\u1ea1n \u2013 Du l\u1ecbch m\u1ed9t trong nh\u1eefng khoa tr\u1ecdng \u0111i\u1ec3m c\u1ee7a nh\u00e0 tr\u01b0\u1eddng trong nhi\u1ec1u n\u0103m qua.<\/p>\n

    V\u1eady, theo h\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng v\u00e0 \u0103n u\u1ed1ng t\u1ea1i Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Th\u01b0\u01a1ng m\u1ea1i v\u00e0 Du l\u1ecbch H\u00e0 N\u1ed9i (HCCT) ngo\u00e0i ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o ti\u00ean ti\u1ebfn th\u00ec sinh vi\u00ean ng\u00e0nh n\u00e0y c\u00f3 nh\u1eefng l\u1ee3i th\u1ebf g\u00ec khi theo h\u1ecdc. D\u01b0\u1edbi \u0111\u00e2y ph\u1ea3i k\u1ec3 \u0111\u1ebfn 5 l\u1ee3i th\u1ebf:<\/p>\n

    M\u1ed9t l\u00e0<\/em><\/strong>: Ph\u01b0\u01a1ng th\u1ee9c \u0111\u00e0o t\u1ea1o \u201cth\u1ef1c chi\u1ebfn\u201d\u00a0 h\u1ecdc th\u1eadt, l\u00e0m th\u1eadt v\u1edbi l\u01b0\u1ee3ng th\u1eddi gian th\u1ef1c h\u1ecdc l\u00e0 24 th\u00e1ng v\u1eeba h\u1ecdc \u1edf tr\u01b0\u1eddng v\u1eeba h\u1ecdc t\u1ea1i doanh nghi\u1ec7p.<\/p>\n

    Hai l\u00e0<\/em><\/strong>: M\u00f4i tr\u01b0\u1eddng h\u1ecdc th\u1ef1c h\u00e0nh \u0111\u01b0\u1ee3c m\u00f4 h\u00ecnh h\u00f3a theo ti\u00eau chu\u1ea9n c\u1ee7a nh\u00e0 h\u00e0ng kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n sau c\u00e1c gi\u1edd h\u1ecdc l\u00fd thuy\u1ebft.<\/p>\n

    Ba l\u00e0:<\/em><\/strong> \u00a0Sinh vi\u00ean \u0111\u01b0\u1ee3c r\u00e8n luy\u1ec7n, c\u1ecd s\u00e1t tay ngh\u1ec1 qua c\u00e1c k\u1ef3 thi h\u1ebft m\u00f4n, thi thay ngh\u1ec1, thi sinh vi\u00ean gi\u1ecfi c\u00e1c c\u1ea5p:Tr\u01b0\u1eddng, Th\u00e0nh ph\u1ed1,\u00a0 Qu\u1ed1c gia, Qu\u1ed1c t\u1ebf.<\/p>\n

    B\u1ed1n l\u00e0:<\/em><\/strong> Sinh vi\u00ean \u0111\u01b0\u1ee3c h\u1ecdc t\u1eadp th\u1ef1c t\u1ebf ngh\u1ec1 t\u1ea1i doanh nghi\u1ec7p, \u0111\u00e2y l\u00e0 m\u1ed9t m\u00f4n h\u1ecdc d\u01b0\u1edbi s\u1ef1 h\u01b0\u1edbng d\u1eabn, theo d\u00f5i, \u0111\u00e1nh gi\u00e1 c\u1ee7a gi\u1ea3ng vi\u00ean v\u00e0 c\u00e1n b\u1ed9 qu\u1ea3n l\u00fd c\u1ee7a doanh nghi\u1ec7p v\u1ec1 k\u1ef9 n\u0103ng ngh\u1ec1.<\/p>\n

    N\u0103m l\u00e0<\/em><\/strong>:<\/em> Nh\u00e0 tr\u01b0\u1eddng h\u1ee3p t\u00e1c v\u1edbi nhi\u1ec1u kh\u00e1ch s\u1ea1n l\u1edbn t\u1ea1i Th\u1ee7 \u0111\u00f4 v\u00e0 c\u00e1c t\u1ec9nh \u0111\u01b0a sinh vi\u00ean \u0111\u1ebfn tham quan, h\u1ecdc t\u1eadp th\u1ef1c t\u1ebf ngh\u1ec1, th\u1ef1c t\u1eadp t\u1ed1t nghi\u1ec7p, c\u00f3 c\u01a1 h\u1ed9i l\u00e0m vi\u1ec7c v\u00e0 tr\u1edf th\u00e0nh nh\u00e2n vi\u00ean ch\u00ednh th\u1ee9c t\u1ea1i doanh nghi\u1ec7p sau khi t\u1ed1t nghi\u1ec7p nh\u01b0: Hilton Hotel, Kh\u00e1ch s\u1ea1n Sheraton H\u00e0 N\u1ed9i , Melia H\u00e0 N\u1ed9i, JW Marriott Hotel Hanoi, Kh\u00e1ch s\u1ea1n Daewoo H\u00e0 N\u1ed9i , InterContinental Hanoi Landmark 72……<\/p>\n

    \"Sinh
    Sinh vi\u00ean tham gia Cu\u1ed9c thi sinh vi\u00ean gi\u1ecfi ng\u00e0nh Qu\u1ea3n tr\u1ecb d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng v\u00e0 \u0103n u\u1ed1ng<\/em><\/figcaption><\/figure>\n

    Ngo\u00e0i nh\u1eefng l\u1ee3i th\u1ebf n\u00eau tr\u00ean c\u1ee7a sinh vi\u00ean ng\u00e0nh Qu\u1ea3n tr\u1ecb d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng v\u00e0 \u0103n u\u1ed1ng th\u00ec sinh vi\u00ean c\u00f2n \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o b\u1edfi m\u1ed9t \u0111\u1ed9i ng\u0169 gi\u1ea3ng vi\u00ean v\u00e0 c\u00e1c chuy\u00ean gia, c\u00e1n b\u1ed9 qu\u1ea3n l\u00fd gi\u1ecfi trong ng\u00e0nh Du l\u1ecbch – \u00a0Kh\u00e1ch s\u1ea1n t\u1ea1i H\u00e0 N\u1ed9i.<\/p>\n

    \"Sinh
    Sinh vi\u00ean HCCT ho\u00e0n th\u00e0nh h\u1ecdc t\u1eadp th\u1ef1c t\u1ebf t\u1ea1i kh\u00e1ch s\u1ea1n Fortuna<\/em><\/figcaption><\/figure>\n

    L\u00e0 m\u1ed9t c\u01a1 s\u1edf \u0111\u00e0o t\u1ea1o uy t\u00edn, ng\u01b0\u1eddi th\u1eadt \u2013 vi\u1ec7c th\u1eadt, h\u1ecdc th\u1eadt \u2013 l\u00e0m th\u1eadt c\u1ee7a ng\u00e0nh Qu\u1ea3n tr\u1ecb d\u1ecbch v\u1ee5 nh\u00e0 h\u00e0ng v\u00e0 \u0103n u\u1ed1ng t\u1ea1i Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Th\u01b0\u01a1ng m\u1ea1i v\u00e0 Du l\u1ecbch H\u00e0 N\u1ed9i (HCCT) th\u00ec \u0111\u00e2y l\u00e0 c\u01a1 h\u1ed9i t\u1ed1t nh\u1ea5t \u0111\u1ec3 b\u1ea1n tr\u1edf th\u00e0nh sinh vi\u00ean c\u1ee7a ng\u00f4i nh\u00e0 chung HCCT n\u1ebfu b\u1ea1n \u0111ang t\u00ecm hi\u1ec3u v\u00e0 l\u1ef1a ch\u1ecdn ng\u00e0nh h\u1ecdc n\u00e0y. D\u1ec5 d\u00e0ng tr\u1edf th\u00e0nh HCCTER v\u1edbi 3 b\u01b0\u1edbc sau nh\u00e9!<\/p>\n

    * B\u01b0\u1edbc 1: \u0110\u0103ng k\u00fd tr\u00ean website:\u00a0http:\/\/tuyen-sinh.emmiekio.com\/<\/a><\/p>\n

    * B\u01b0\u1edbc 2: K\u1ebft b\u1ea1n qua zalo s\u1ed1 Hotline: 0868841179<\/p>\n

    * B\u01b0\u1edbc 3: Ch\u1ee5p \u1ea3nh h\u1ecdc b\u1ea1 l\u1edbp 11 ho\u1eb7c h\u1ecdc k\u00ec 1 l\u1edbp 12 v\u00e0 g\u1eedi qua zalo s\u1ed1 Hotline<\/p>\n

    Ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n: Tu\u1ec7 Minh<\/strong><\/p>\n

    \u00a0<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

    Theo th\u1ed1ng k\u00ea c\u1ee7a T\u1ed5ng c\u1ee5c Du l\u1ecbch thu\u1ed9c B\u1ed9 V\u0103n h\u00f3a, Th\u1ec3 thao v\u00e0 Du l\u1ecbch th\u00ec t\u1eeb th\u00e1ng 1 \u0111\u1ebfn th\u00e1ng 4\/2023 ng\u00e0nh du l\u1ecbch Vi\u1ec7t Nam \u0111\u00f3n …<\/p>\n","protected":false},"author":5,"featured_media":7969,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[65,74],"tags":[],"_links":{"self":[{"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/posts\/7966"}],"collection":[{"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/comments?post=7966"}],"version-history":[{"count":2,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/posts\/7966\/revisions"}],"predecessor-version":[{"id":7972,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/posts\/7966\/revisions\/7972"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/media\/7969"}],"wp:attachment":[{"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/media?parent=7966"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/categories?post=7966"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emmiekio.com\/wp-json\/wp\/v2\/tags?post=7966"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}